IT Helpdesk Intern — Hospitality Tech

The Abbey Resort; Fontana-on-Geneva Lake (WI); On-site; USD 34,000 - 52,000; Full time

Job summary

The Abbey Resort in Fontana-on-Geneva Lake, WI is seeking an IT Support Technician to join our team. You will install, test, and maintain computer hardware and software, support point-of-sale systems, and provide user assistance to staff across departments.

The ideal candidate has a high school diploma or equivalent, with at least one year of IT experience; a technical degree is a plus. This on-site role offers a collaborative environment and growth opportunities in hospitality technology.

Qualifications

• High school diploma or equivalent.
• Minimum of one year of IT experience or training.
• Technical degree or certificate preferred.

Responsibilities

• Installs, tests, and services computer software, hardware, data network and telecom devices and peripheral equipment.
• Diagnoses problems with computers, POS systems, peripherals, and communication hardware.
• Provide help desk support and technical assistance to system users.
• Apply software patches and perform hardware and peripheral upgrades and repairs.
• Monitor desktop systems, printers, and credit card readers; maintain inventory.

Skills

Excellent communication

Multitasking

Self-motivation

Education

High school diploma or equivalent

1 year of experience or training

Technical degree or certificate preferred

Tools

Microsoft Windows

POS systems

Networking hardware

Job description

The Abbey Resort in Fontana-on-Geneva Lake, WI is seeking an IT Support Technician to join our team. You will install, test, and maintain computer hardware and software, support point-of-sale systems, and provide user assistance to staff across departments.

The ideal candidate has a high school diploma or equivalent, with at least one year of IT experience; a technical degree is a plus. This on-site role offers a collaborative environment and growth opportunities in hospitality technology.