Banquet Operations Supervisor

The Abbey Resort; Fontana-on-Geneva Lake (WI); On-site; USD 25,000 - 39,000; Full time

Job summary

The Abbey Resort in Fontana-on-Geneva Lake, WI is seeking a Banquets Supervisor to assist the Banquet Manager with daily events and conference services. You will supervise banquet operations, including food and beverage service, AV setup, and room readiness, ensuring a smooth, memorable guest experience.

Ideal candidates have hospitality experience, strong organizational skills, and a calm, problem-solving attitude to lead teams, coordinate seating and service, and adapt to last-minute changes

Qualifications

• High school diploma or equivalent required.
• 1–3 years of hotel experience.
• Ability to make quick decisions in high-stress situations.
• Exceptional organizational and detail-oriented skills for multiple events.
• Excellent customer service skills.

Responsibilities

• Ensure cleanliness and atmosphere of banquet spaces.
• Supervise cleaning of banquet rooms and offices.
• Maintain doors, mirrors, woodwork, stairs and rails.
• Break down banquet room setups.
• Handle special and last-minute setups.
• Perform other duties as assigned by Banquet Manager.

Skills

Customer service

Decision making

Organizational skills

Attention to detail

Multitasking

Education

High school diploma or equivalent

Job description

The Abbey Resort in Fontana-on-Geneva Lake, WI is seeking a Banquets Supervisor to assist the Banquet Manager with daily events and conference services. You will supervise banquet operations, including food and beverage service, AV setup, and room readiness, ensuring a smooth, memorable guest experience.

Ideal candidates have hospitality experience, strong organizational skills, and a calm, problem-solving attitude to lead teams, coordinate seating and service, and adapt to last-minute changes