IT Helpdesk Intern — Hands-On Tech & Onboarding (Part-Time)

RunBuggy OMI Inc.; Tempe (AZ); On-site; USD 20,664 - 30,307; Part time

Benefits offered by this job

Employee wellness program

Rewards, discounts, and recognition

Generous holidays, vacation, and sick

Paid parental leave

Growth-oriented environment

Job summary

RunBuggy is the most technically advanced automotive logistics platform. We are seeking an IT Helpdesk Intern in Tempe, AZ to provide level 1 support, set up new users, image PCs, and assist with tickets and inventory.

The role is hourly with up to 20 hours of work per week for 12–16 weeks, with the option to extend hours and duration by mutual agreement. The ideal candidate is pursuing a degree in Information Technology or Computer Science, has a high school diploma, and demonstrates a

Qualifications

• High School Diploma or equivalent required.
• Currently pursuing a degree in Information Technology, Computer Science, or a similar field.
• Ability to handle a variety of duties in a fast-paced environment.
• Positive, service-oriented attitude.
• Basic understanding of IT principles and practices.
• Familiarity with OneDrive, SharePoint, Office 365, Active Directory, Azure AD/Entra ID, and Teams.
• Excellent communication and interpersonal skills.
• Capacity to work both independently and collaboratively within a team.
• Ability to recognize problems, strategize and problem solve

Responsibilities

• Image and re-image PCs and configure new and existing PCs and Macs for deployment.
• Assist with user PC setups and swaps, including data transfers.
• Provide level 1 technical assistance to users, resolving hardware and software issues.
• Assist with addressing IT helpdesk tickets in a timely fashion.
• Help with IT inventory management, including hardware and software assets.
• Support employee roster management, tracking and auditing via on- and off-boarding activities.
• Generate sign-ins and credentials for new hires during the onboarding process.
• Support ad-hoc IT projects as needed.
• Other duties as assigned.

Skills

Positive service mindset

Communication skills

Problem solving

Teamwork

Independent worker

Adaptability

Attention to detail

Education

High School Diploma or equivalent

Pursuing IT/CS degree or similar

Tools

OneDrive

SharePoint

Office 365

Active Directory

Azure AD/Entra ID

Teams

Job description

RunBuggy is the most technically advanced automotive logistics platform. We are seeking an IT Helpdesk Intern in Tempe, AZ to provide level 1 support, set up new users, image PCs, and assist with tickets and inventory.

The role is hourly with up to 20 hours of work per week for 12–16 weeks, with the option to extend hours and duration by mutual agreement. The ideal candidate is pursuing a degree in Information Technology or Computer Science, has a high school diploma, and demonstrates a