IT Helpdesk & Cloud Operations Engineer

Nexthop Systems Inc; Santa Clara (CA); On-site; USD 70,000 - 90,000; Full time

Job summary

A high-performance AI infrastructure company in Santa Clara is looking for an IT Helpdesk and Operations Engineer. This role involves supporting and designing IT systems, managing security protocols, and leading significant IT projects. Candidates should have 2-3+ years of IT operations experience, a background in cloud solutions, and significant communication skills. The company offers an innovative work environment, though this role does not provide visa sponsorship.

Qualifications

• 2-3+ years of IT support and operations experience, focusing on cloud platforms.
• Proven track record in designing and scaling IT environments in dynamic settings.
• Excellent problem-solving skills and ability to work under pressure.

Responsibilities

• Provision and manage accounts across all company systems.
• Advocate for Zero Trust architectures and manage endpoint security.
• Lead large-scale IT projects, ensuring alignment with goals.

Skills

IT support

Cloud platforms

Security management

Excellent communication

Education

Bachelor's Degree in Computer Science or equivalent

Tools

Okta

Google Workspace

Kandji

Intune

Meraki

Job description

A high-performance AI infrastructure company in Santa Clara is looking for an IT Helpdesk and Operations Engineer. This role involves supporting and designing IT systems, managing security protocols, and leading significant IT projects. Candidates should have 2-3+ years of IT operations experience, a background in cloud solutions, and significant communication skills. The company offers an innovative work environment, though this role does not provide visa sponsorship.