IT Helpdesk Campus Support Student Worker

Liberty; Lynchburg (VA); On-site; USD 15,000 - 21,000; Part time

Job summary

Liberty in Lynchburg, VA is seeking an IT Helpdesk Campus Support Student Worker to provide in-person support at the campus IT Helpdesk. You will greet customers, open and update tickets, and triage requests while assisting ongoing projects.

The role is part-time, with hours limited to 18 per week during the semester and up to 40 hours per week during breaks, with pay starting at $12.77 per hour. Office hours are 8AM–5PM, Monday–Friday.

Qualifications

• Some familiarity with customer service roles.

Responsibilities

• Greet customers.
• Create and modify tickets in our ticket management system.
• Triage customers appropriately.
• Assist with projects.

Skills

Customer service

Job description

IT Helpdesk Campus Support Student Worker# Student Jobs at LU## IT Helpdesk Campus Support Student WorkerApply: Lynchburg, VA: Part time: Posted Today: R0013133The Campus Support Student Worker’s role is to provide excellent customer service for customers visiting the IT Helpdesk offices and creating tickets for customers needing assistance. This support is in-person.**Essential Functions and Responsibilities**1. Greet customers.2. Create and modify tickets in our ticket management system.3. Triage customers appropriately.4. Assist with projects.Additional information may be found here**Qualifications, Credentials, and Competencies**Candidates for this position should have some familiarity with customer service roles. The position allows for a maximum of 18 hours/week during the semester and up to 40 hours/week during breaks. Office hours are 8AM – 5PM Monday – Friday.**Time Type**Part time**Location**Onsite **Pay Rate**Starting at $12.77 Student employees are paid at least the current Virginia minimum wage per hour. Pay may vary by position and department based on job responsibilities, required skills, available funding, and market conditions.