Campus IT Helpdesk Associate (Student) – Part-Time

Liberty; Lynchburg (VA); On-site; USD 15,000 - 21,000; Part time

Job summary

Liberty in Lynchburg, VA is seeking an IT Helpdesk Campus Support Student Worker to provide in-person support at the campus IT Helpdesk. You will greet customers, open and update tickets, and triage requests while assisting ongoing projects.

The role is part-time, with hours limited to 18 per week during the semester and up to 40 hours per week during breaks, with pay starting at $12.77 per hour. Office hours are 8AM–5PM, Monday–Friday.

Qualifications

• Some familiarity with customer service roles.

Responsibilities

• Greet customers.
• Create and modify tickets in our ticket management system.
• Triage customers appropriately.
• Assist with projects.

Skills

Customer service

Job description

Liberty in Lynchburg, VA is seeking an IT Helpdesk Campus Support Student Worker to provide in-person support at the campus IT Helpdesk. You will greet customers, open and update tickets, and triage requests while assisting ongoing projects.

The role is part-time, with hours limited to 18 per week during the semester and up to 40 hours per week during breaks, with pay starting at $12.77 per hour. Office hours are 8AM–5PM, Monday–Friday.