IT Helpdesk Associate — US Office & Systems Support

IOM - International Organization for Migration; Washington (District of Columbia); On-site; USD 81,000 - 100,000; Full time

Job summary

IOM - International Organization for Migration in Washington, DC, is seeking an Information and Communication Technology Associate to provide IT Helpdesk support for local office users and sub offices. The role includes assisting with configuration, routine maintenance, and daily support of IT systems hosted in United States offices.

The position reports to the ICT Specialist and Helpdesk Supervisor under the Senior Regional Resources Management Officer and is a one-year fixed-term assignment

Qualifications

• IT helpdesk experience or demonstrated ability to support end users

Responsibilities

• Provide IT Helpdesk support for local IOM Washington, DC office users and sub offices.
• Assist in configuration, routine maintenance and daily support of IT systems and services hosted in United States offices.

Job description

IOM - International Organization for Migration in Washington, DC, is seeking an Information and Communication Technology Associate to provide IT Helpdesk support for local office users and sub offices. The role includes assisting with configuration, routine maintenance, and daily support of IT systems hosted in United States offices.

The position reports to the ICT Specialist and Helpdesk Supervisor under the Senior Regional Resources Management Officer and is a one-year fixed-term assignment