IT Helpdesk Admin II: Warehouse Tech & Growth Path

FCP Euro Inc.; Jacksonville (FL); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Company-subsidized Medical, Dental, V}

Job summary

FCP Euro is seeking an experienced IT Helpdesk Administrator II to support our fulfillment center operations in Florida. You will maintain and optimize critical technology systems powering our warehouses, from Zebra scanners to Windows endpoints and network infrastructure.

This exempt salaried role offers growth as you lead technology rollouts, manage Active Directory and Google Workspace, and participate in on-call rotations, with strong emphasis on customer service and collaborative problem

Qualifications

• 4+ years of IT experience in fast-paced warehouse/operational environment.
• IT Certifications such as CompTIA A+/Net+/etc.
• Hands-on with Zebra scanners/printers, MDM, wireless network config, Windows devices, AD and Google Workspace.

Responsibilities

• Provide day-to-day technical support for fulfillment center hardware and software.
• Manage wireless infrastructure for a large facility.
• Collaborate with local/remote IT teams and operations management.
• Deliver customer-focused, timely IT support.
• Lead/participate in technology rollouts and system upgrades.
• Handle procurement and inventory of IT assets with documentation.

Skills

IT Support

Warehouse IT

Customer Service

Team Leadership

Active Directory

Google Workspace

Zebra Scanners

MDM

Windows Devices

Wireless Networking

Video Conferencing

Data Cabling

Certifications A+/Net+

Tools

Zebra Scanners/Printers

Google Workspace Admin

Windows Management

Job description

FCP Euro is seeking an experienced IT Helpdesk Administrator II to support our fulfillment center operations in Florida. You will maintain and optimize critical technology systems powering our warehouses, from Zebra scanners to Windows endpoints and network infrastructure.

This exempt salaried role offers growth as you lead technology rollouts, manage Active Directory and Google Workspace, and participate in on-call rotations, with strong emphasis on customer service and collaborative problem