IT Help Desk Specialist

US Military Treatment Facilities under DHA; Hinesville (GA); On-site; USD 41,000 - 52,000; Full time

Job summary

WINN Army Medical Center in Ft. Stewart, GA is seeking a Computer Assistant to support the Information Management department. This Direct Hire solicitation is for U.S.

Citizens. The role emphasizes helping users with IT automation systems, software and hardware issues, and tracking requests via an automated help desk. Qualified applicants typically have one year of specialized IT experience at or near GS-06 level, including resolving user questions and assisting with functional programs to fix

Qualifications

• Specialized experience includes using an automated log help desk system to track requests and problems, assisting customers with programs to resolve IT issues, and answering questions about IT automation systems, software, or hardware.

Skills

Help desk experience

IT problem resolution

Customer support

Job description

WINN Army Medical Center in Ft. Stewart, GA is seeking a Computer Assistant to support the Information Management department. This Direct Hire solicitation is for U.S.

Citizens. The role emphasizes helping users with IT automation systems, software and hardware issues, and tracking requests via an automated help desk. Qualified applicants typically have one year of specialized IT experience at or near GS-06 level, including resolving user questions and assisting with functional programs to fix