IT Help Desk & Liaison — Behavioral Health Center

UHS Midwest Center For Youth and Families, LLC; Indiana, Northern (PA, KY); Hybrid; USD 40,000 - 64,000; Full time

Benefits offered by this job

Loan Forgiveness

Competitive Compensation

Medical, Dental, Vision Plans

401(K) with company match

SoFi Student Loan Refinancing

Nursing education tuition savings

Career development opportunities

Job summary

Midwest Center for Youth and Families is seeking a qualified Application Analyst to serve as the liaison between the center and UHS Corporate IT. The role provides IT services for all staff, including Windows PCs, printers, networking gear, phones, and access controls, resolving issues to meet business needs.

Key duties include acting as facility IT liaison, supporting user networks, managing inventories, and coordinating with external vendors.

Qualifications

• High School diploma or GED required.
• Prefer one year of experience working in a psychiatric setting with patients aged 10 - 18yrs.
• Must be 21 years old.

Responsibilities

• Serve as the facility liaison with Corporate IT.
• Provide PC network support for the user community.
• Function as the help desk for the facility.
• Maintain software/hardware inventories.
• Perform routine maintenance of PC equipment.
• Provide first level of support for phone systems and closed circuit television systems.
• Manage external IT vendors to solve IT issues.
• Develop and maintain procedures to ensure adequate proof of licenses for all software in use.
• Regularly interface with vendors to resolve problems, respond to staff inquiries.

Education

High School diploma or GED

Job description

Midwest Center for Youth and Families is seeking a qualified Application Analyst to serve as the liaison between the center and UHS Corporate IT. The role provides IT services for all staff, including Windows PCs, printers, networking gear, phones, and access controls, resolving issues to meet business needs.

Key duties include acting as facility IT liaison, supporting user networks, managing inventories, and coordinating with external vendors.