IT Hardware Technician

ManpowerGroup Global, Inc.; Santa Clara (CA); On-site; USD 36,000 - 39,000; Full time

Benefits offered by this job

Medical plan

Prescription drug plan

Dental plan

Vision plan

Health Savings Account

Health Flexible Spending Account

Dependent Care FSA

Supplemental Life Insurance

Short-Term Disability Insurance

Long-Term Disability Insurance

Business Travel Insurance

Weekly Pay

401(k) with match

Job summary

ManpowerGroup is seeking a Data Center IT Hardware Technician in Santa Clara, CA to support the Data Center Operations team. You will install, configure, troubleshoot, and maintain IT infrastructure in a fast-paced data center environment.

The role requires a high school diploma or GED, with CompTIA A+ or Server+ preferred. 1–5 years of data center hardware experience and strong problem-solving skills are expected. Flexible hours including evenings and weekends may be required.

Qualifications

• High school diploma, GED, or equivalent required.
• CompTIA A+ and/or Server+ certification preferred.
• Experience as a Data Center Technician with hardware troubleshooting and break-fix responsibilities.
• Previous experience with Geek Squad, computer repair, desktop support, or similar technical support roles is highly desirable.
• Basic knowledge of computer hardware, servers, networking components, and IT infrastructure.
• 1-5 years of experience supporting IT equipment, data center operations, or related technologies.
• Basic proficiency with Microsoft Office applications, including Outlook, Excel, and Word.
• Strong troubleshooting and problem-solving skills.
• Flexibility to work non-standard business hours, including evenings, weekends, and holidays as needed.

Responsibilities

• Prepare, stage, configure, and deploy IT equipment while following established procedures and safety protocols.
• Perform equipment startups, shutdowns, and operational support activities within a data center environment.
• Conduct quality assurance checks to ensure proper grounding, staging, labeling, and cabling of equipment.
• Diagnose and troubleshoot hardware issues, identify root causes, and perform break-fix repairs on servers and related components.
• Support hardware decommissioning efforts, system refresh projects, memory upgrades, and operating system rebuilds.
• Monitor systems for equipment failures, alarms, and error messages and respond appropriately.
• Maintain accurate documentation of equipment installations, repairs, and maintenance activities.
• Collaborate with cross-functional teams to ensure data center operations run efficiently and effectively.

Skills

IT hardware

Data center

Troubleshooting

Break-fix

Documentation

Education

High school diploma or GED

CompTIA A+ or Server+ certification (preferred)

Computer Science degree (preferred)

Job description

Our client, a leading organization in the technology and data management sector, is seeking a Data Center IT Hardware Technician to join their team. As a Data Center IT Hardware Technician, you will support the Data Center Operations team by installing, troubleshooting, repairing, and maintaining critical IT infrastructure. The ideal candidate will have strong technical aptitude, excellent problem-solving skills, and a passion for working with hardware and technology in a fast-paced environment.

Job Title:

Data Center IT Hardware Technician

Location:

Santa Clara, CA

Pay Range:

$26 - $28/hour on W2 based on experience and skill level

Day & Night shift openings

What's the Job?

• Prepare, stage, configure, and deploy IT equipment while following established procedures and safety protocols.
• Perform equipment startups, shutdowns, and operational support activities within a data center environment.
• Conduct quality assurance checks to ensure proper grounding, staging, labeling, and cabling of equipment.
• Diagnose and troubleshoot hardware issues, identify root causes, and perform break-fix repairs on servers and related components.
• Support hardware decommissioning efforts, system refresh projects, memory upgrades, and operating system rebuilds.
• Monitor systems for equipment failures, alarms, and error messages and respond appropriately.
• Maintain accurate documentation of equipment installations, repairs, and maintenance activities.
• Collaborate with cross-functional teams to ensure data center operations run efficiently and effectively.

What's Needed?

• High school diploma, GED, or equivalent required.
• Computer Science degree, coursework, or CompTIA A+ and/or Server+ certification preferred.
• Experience as a Data Center Technician with hardware troubleshooting and break-fix responsibilities.
• Previous experience with Geek Squad, computer repair, desktop support, or similar technical support roles is highly desirable.
• Basic knowledge of computer hardware, servers, networking components, and IT infrastructure.
• 1-5 years of experience supporting IT equipment, data center operations, or related technologies.
• Basic proficiency with Microsoft Office applications, including Outlook, Excel, and Word.
• Strong troubleshooting and problem-solving skills.
• Flexibility to work non-standard business hours, including evenings, weekends, and holidays as needed.

What's in It for Me?

• Opportunity to work in a dynamic and innovative technology environment.
• Gain hands-on experience with enterprise-scale data center infrastructure.
• Develop valuable hardware troubleshooting and technical support skills.
• Collaborate with experienced professionals in a growing industry.
• Enhance your career through exposure to cutting-edge technology and operations.

Upon Completion of Waiting Period, Consultants Are Eligible For:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short-Term and Long-Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells –creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.