IT Generalist: Remote Support & IT Operations

Coder; San Francisco (CA); Hybrid; USD 85,000 - 110,000; Full time

Benefits offered by this job

Remote work from anywhere

401(k) with 4% match

Home office stipend

Wellness stipend

Sabbatical after 5 years

Fertility benefits

Job summary

Coder is looking for an experienced and detail‑oriented IT Generalist to join our growing team. This full‑time role thrives in a fast‑paced, hands‑on environment, supporting onboarding, device management, and secure access for our people.

You will work with the IT team to keep systems running, help SOC 2 and GDPR compliance, manage Okta provisioning, Google Workspace, Slack, Zoom, Jamf, and 1Password, and contribute to scalable IT processes while rotating between our San Francisco and Austin

Qualifications

• 2–4 years of IT support or systems administration experience.
• Experience with or interest in SOC 2/GDPR compliance.

Responsibilities

• Provide first-line IT support via Slack and ticketing system.
• Handle onboarding/offboarding and provisioning through Okta.
• Manage devices and licenses; administer core tools like Google Workspace, Slack, Jamf, 1Password.
• Support SOC 2 and GDPR compliance.
• Document processes and contribute to knowledge bases.

Skills

IT support

Systems administration

Security mindset

Communication

Tools

Okta

Google Workspace

Slack

Jamf

1Password

Zoom

Apple device management

SaaS management systems

Job description

Coder is looking for an experienced and detail‑oriented IT Generalist to join our growing team. This full‑time role thrives in a fast‑paced, hands‑on environment, supporting onboarding, device management, and secure access for our people.

You will work with the IT team to keep systems running, help SOC 2 and GDPR compliance, manage Okta provisioning, Google Workspace, Slack, Zoom, Jamf, and 1Password, and contribute to scalable IT processes while rotating between our San Francisco and Austin