IT Generalist I: Navy Systems & Network Support

People Technology And Processes; Washington (District of Columbia); On-site; USD 78,000 - 85,500; Full time

Job summary

People Technology And Processes is hiring an Information Technology Generalist I in Washington, D.C. This role involves providing hands-on support for Navy information systems, including installation, configuration, and troubleshooting of IT equipment.

The ideal candidate will possess strong troubleshooting and customer service skills, with a solid understanding of hardware, software, and basic networking knowledge. A Security+ certification is a plus. Join our team to enhance IT support for crucial Navy operations.

Qualifications

• 0-4 years of experience in a related field.
• Ability to obtain and maintain a Security+ certification.

Responsibilities

• Provide hands on support for Navy information systems and networks.
• Assist in installation, configuration, and repair of IT equipment.
• Diagnose and resolve basic technical issues.
• Support configuration and troubleshooting of network devices.
• Participate in routine server maintenance tasks.
• Deliver user support and basic training.
• Monitor system and network performance.
• Document maintenance activities and troubleshooting steps.
• Follow security protocols to protect data integrity.
• Assist with inventory and lifecycle maintenance of IT equipment.

Skills

Troubleshooting skills

Customer service skills

Basic networking knowledge

Understanding of computer hardware and software

Job description

People Technology And Processes is hiring an Information Technology Generalist I in Washington, D.C. This role involves providing hands-on support for Navy information systems, including installation, configuration, and troubleshooting of IT equipment.

The ideal candidate will possess strong troubleshooting and customer service skills, with a solid understanding of hardware, software, and basic networking knowledge. A Security+ certification is a plus. Join our team to enhance IT support for crucial Navy operations.