IT Generalist

3dB Labs, Inc.; Ohio; Híbrido; USD 60.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health coverage for employee anddepend

Flexible hours

401k with profit sharing up to 25%

Holidays & PTO

Descripción de la vacante

3dB Labs, Inc. is seeking an IT Generalist to join our corporate team, supporting our growing mission. The ideal candidate is a self-starter with strong interpersonal skills and the technical knowledge to match in a fast-paced environment.

Duties include end user support, networking, and infrastructure tasks such as VMware ESXi, backups, and disaster recovery. US citizenship and the ability to obtain a US Government Top Secret clearance are required or a major plus.

Formación

• 5-10 years IT experience.
• US Citizen with ability to obtain US Government Top Secret Clearance.
• Bachelor's or Associate degree in IT, Computer Systems, or similar.
• Experience in Linux and Windows environments.
• Current or past US security clearance is a major plus.

Responsabilidades

• Maintain/upgrade computers and peripherals.
• Onboard new employees’ computers and handheld devices.
• Familiarize users with systems: Email (Exchange), OneDrive, InTune, JIRA, timecard system, Ninja1, ticketing system, GITLAB, Mattermost, VPN.
• Respond to tickets.
• Configure devices for appropriate networking permissions.
• Troubleshoot networking issues; Cisco CLI is a plus.
• Manage VMware ESXi: create/configure/restore/migrate VMs.
• Implement backup and disaster recovery strategies.
• Run cables as needed.

Conocimientos

IT Support

Networking

VMware ESXi

Windows

Linux

Security Clearance

Educación

Bachelor's or Associate degree in IT

Herramientas

JIRA

OneDrive

InTune

GITLAB

Mattermost

VPN

Exchange

Descripción del empleo

3dB Labs is seeking a skilled IT Generalist to join our corporate team supporting our growing mission. The ideal candidate is a self-starter with great interpersonal skills with the technical knowledge to go with it. Our work environment is dynamic and fast-paced with a focus on quick-reaction responses to our customers' needs. Our products are technically compelling, operationally relevant, and deployed around the globe.

For the IT Generalist role, the major list of duties include:

End User Support

• Maintain/upgrade computers, peripherals, networking equipment, etc.
• Onboard new employees’ computers and handheld devices
• Familiarize new employees with the following systems: Email (Exchange), OneDrive, InTune, JIRA, web-based timecard system, Ninja1, ticketing system, GITLAB, Mattermost, WiFi, and VPN
• Respond to tickets

Networking Support

• Configure devices for appropriate networking permissions
• General troubleshooting/maintenance
• Familiarity with Cisco CLI a plus

Infrastructure Support

• VMware ESXi: assist in creating, configuring, restoring, and migrating VMs
• Create and implement backup and disaster recovery strategies
• Run cable as needed

Requirements

• US Citizen, ability to obtain a US Government Top Secret Clearance
• 5-10 years IT experience
• Bachelors or Associates degree in IT, Computer Systems, or similar
• Experience in a Linux and Windows based environment
• Current or past US security clearance is a major plus

3dB’s small but growing team enjoys a great work environment, a flat organization without red tape, competitive compensation, and benefits that include:

• 100% coverage of employee and dependent medical, vision, and dental
• Coverage of co-pays and deductibles
• 401k, profit sharing of up to 25% of your salary
• Flexible hours
• Bank of holiday and PTO hours

3dB Labs is an Equal Opportunity Employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.