IT Field Technician

TEKsystems; Menasha (WI); Híbrido; USD 48.000 - 69.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work model

Contract-to-hire

Descripción de la vacante

TEKsystems in Menasha, WI seeks an experienced IT Field Technician to provide hands-on support across multiple offices and sites. You will own end-user device management, network deployments, and AV systems while coordinating with internal teams and vendors.

The role covers site buildouts, hardware refreshes, and extensive travel to support a nationwide portfolio. Experience with Teams Rooms, MDF/IDF environments, and strong customer service is essential.

Formación

• 7+ years of hands-on IT support across desktop, infrastructure and field environments.
• Experience as sole or primary IT resource for a location with minimal supervision.
• Strong troubleshooting across Windows, hardware, networking and enterprise tech.
• Hands-on network cabling, patching, wireless networking and MDF/IDF.
• Experience deploying laptops, imaging systems, hardware refreshes, and IT asset management.
• Knowledge of AV, conference room tech and Microsoft Teams Rooms.

Responsabilidades

• Serve as the primary onsite IT support resource for offices, facilities and remote locations.
• Provide advanced troubleshooting for desktops, laptops, printers, mobiles, peripherals and enterprise apps.
• Deploy, image, configure and maintain end-user hardware/software.
• Support hardware lifecycle, asset tracking and inventory control.
• Install and maintain networking infrastructure including cabling, switches, wireless APs, MDF/IDF.
• Perform rack-and-stack, network closet remediation and cabling management.
• Coordinate office tech deployments, openings, relocations and decommissioning.
• Support AV systems, conference rooms, digital signage and Teams Rooms environments.
• Diagnose and resolve wired/wireless network connectivity issues.
• Collaborate with IT teams, vendors and stakeholders on infrastructure projects.
• Provide end-user training and adoption support for new tech and AI solutions.
• Document procedures and site configurations per company standards.
• Travel extensively to support nationwide locations.

Conocimientos

Desktop & End-User Support

Network Infrastructure Support

Cabling & MDF/IDF Management

Rack-and-Stack Deployments

Hardware Refresh & Device Deployment

Microsoft Teams Rooms & AV Support

Office Buildouts & Relocations

Asset Management

Customer Service & Communication

Independent Field Support

Herramientas

None

Descripción del empleo

Job Summary

We are seeking an experienced IT Field Technician to provide hands-on technical support across multiple locations. This role requires a highly skilled IT professional with a strong background in desktop support, infrastructure, networking, and site deployments. The ideal candidate will be comfortable working independently, serving as the primary IT resource for assigned locations, and supporting a wide range of technology initiatives including site buildouts, hardware deployments, network installations, and end-user support.

Key Responsibilities

• Serve as the primary onsite IT support resource for assigned offices, facilities, and remote locations.


• Provide advanced troubleshooting and support for desktops, laptops, printers, mobile devices, peripherals, and enterprise applications.


• Deploy, configure, image, and maintain end-user hardware and software according to company standards.


• Support technology refresh initiatives, hardware lifecycle management, asset tracking, and inventory control.


• Install, troubleshoot, and maintain networking infrastructure including cabling, patch panels, switches, wireless access points, and MDF/IDF environments.


• Perform rack-and-stack activities, network closet remediation, cable management, and physical infrastructure installations.


• Coordinate and execute office technology deployments, site openings, relocations, expansions, and decommissioning activities.


• Support and maintain audiovisual systems, conference room technologies, digital signage, and Microsoft Teams Rooms environments.


• Diagnose and resolve connectivity issues involving wired and wireless networks.


• Partner with internal IT teams, vendors, and business stakeholders to ensure successful delivery of infrastructure and technology projects.


• Provide end-user training, technical guidance, and adoption support for new technologies and business applications, including AI-enabled solutions.


• Document technical procedures, support activities, and site configurations in accordance with company standards.


• Travel extensively to support a nationwide portfolio of locations and technology initiatives.

Required Qualifications

• 7+ years of hands-on IT support experience across desktop, infrastructure, and field support environments.


• Experience serving as the sole or primary IT resource for a location with minimal supervision.


• Strong troubleshooting skills across Windows operating systems, hardware, networking, and enterprise technologies.


• Hands-on experience with network cabling, patching, wireless networking, and MDF/IDF support.


• Experience with rack-and-stack deployments, infrastructure installations, and network closet organization.


• Proven experience deploying laptops, imaging systems, performing hardware refreshes, and managing IT assets.


• Knowledge of audiovisual technologies, conference room systems, and collaboration platforms such as Microsoft Teams Rooms.


• Experience supporting office buildouts, relocations, site commissioning, or large-scale technology deployment projects.


• Excellent customer service, communication, and relationship-building skills.


• Ability to manage multiple priorities, work independently, and drive issues to resolution with minimal oversight.


• Valid driver's license and willingness to travel frequently.

Preferred Qualifications

• Experience supporting multi-site enterprise environments.


• Knowledge of Microsoft 365, Active Directory, Intune, and endpoint management technologies.


• Experience working with IT infrastructure vendors and third-party service providers.


• Industry certifications such as CompTIA A+, Network+, Microsoft certifications, or equivalent experience.

Top Skills

• Desktop & End-User Support


• Network Infrastructure Support


• Cabling, Patching & MDF/IDF Management


• Rack-and-Stack Deployments


• Hardware Refresh & Device Deployment


• Microsoft Teams Rooms & AV Support
  
• Site Buildouts & Office Relocations


• Asset Management


• Customer Service & Communication


• Independent Field Support Operations

Job Type & Location

This is a Contract to Hire position based out of Menasha, WI.

Pay and Benefits

The pay range for this position is $35.00 - $50.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Menasha,WI.

Application Deadline

This position is anticipated to close on Oct 17, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.