PC Technician

TEKsystems; United States; Hybrid; USD 32,000 - 36,000; Full time

Job summary

TEKsystems is seeking two PC Technicians to support hardware refresh and RAM replacement projects. One role focuses on imaging and data transfer; the other on RAM replacement.

Positions are on-site in Bellevue, WA with hybrid work options, and the selected candidates will have migration/hardware refresh experience. Responsibilities include Tier 1/2 hardware and software support for remote and internal staff, creating and dispatching work orders, diagnosing hardware and OS issues, and providing

Qualifications

• Tier 2 hardware and software support for remote and internal employees through remote access, phone or desk side visit.
• Tier 1/Tier 2 Hardware and software support for lab computers.
• Create work orders in a help desk system, dispatch work orders to other support technicians and IT groups.
• Assess and elevate serious or unusual problems to the appropriate IT group for resolution.
• Windows 7 and 10 Support in a network environment.
• Diagnose and support hardware failures, operating system, application issues and network connectivity.
• Provide work order status reports and metrics to management.
• Monitor help desk workload and prioritize work orders effectively.

Responsibilities

• Tier 2 Hardware and software support for remote and internal employees through remote access, phone or desk side visit
• Tier 1/Tier 2 Hardware and software support for lab computers
• Create work orders in a help desk system, dispatch work orders to other support technicians and IT groups
• Assess and elevate serious or unusual problems to the appropriate IT group for resolution
• Windows 7 and 10 Support in a network environment
• Diagnose and support hardware failures, operating system, application issues and network connectivity
• Provide in-depth customer training and training materials
• Hardware and software ordering

Skills

Migration experience

Hardware refresh

RAM replacement

Troubleshooting

Customer service

Imaging

Job description

Description

We are looking to add 2 PC Technician resources to support hardware refresh and RAM replacement projects. 1 individual will focus on the hardware refresh (transferring data from old to new machine, imaging, etc.) and the other individual will be focused on the RAM replacement (opening machine, replacing old RAM with new RAM, putting machine back together). A successful candidate in this role will have migration/hardware refresh experience. These candidates will sit on-site out of Bothell, WA or Bellevue location.

Top Skills

• Migration experience; hardware refresh
• Tier 1/2 hardware and software troubleshooting
• RAM replacement experience
• Strong customer service experience, reliability.
• Imaging

Basic Function/Responsibilities:

• Tier 2 Hardware and software support for remote and internal employees through remote access, phone or desk side visit
• Tier 1/Tier 2 Hardware and software support for lab computers
• Create work orders in a help desk system, dispatch work orders to other support technicians and IT groups
• Assess and elevate serious or unusual problems to the appropriate IT group for resolution
• Windows 7 and 10 Support in a network environment
• Diagnose and support hardware failures, operating system, application issues and network connectivity
• Provide work order status reports and metrics to management
• Monitor help desk workload and prioritize work orders effectively
• Develop, test and implement solutions to problems detected during troubleshooting
• Assess training needs and develop new training or self-help materials
• Manage user accounts and phone accounts
• Follow standard operating procedures, create and revise documentation as needed
• Mobile device support including set up, deployment and support
• Update inventory records for end users, hardware and software
• Monitor, diagnose, repair and run preventative maintenance on computers
• Provide in depth customer training and training materials
• Hardware and software ordering
• Working with other team member on projects
• Ordering computing peripherals
• Working with vendors

Job Type & Location

This is a Contract position based out of Bellevue, WA.

Pay and Benefits

The pay range for this position is $23.00 - $26.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your jobclassification and length of employment. Benefits are subject to change and may besubject to specific elections, plan, or program terms. If eligible, the benefitsavailable for this temporary role may include the following:Medical, dental & visionCritical Illness, Accident, and Hospital401(k) Retirement Plan Pre-tax and Roth post-tax contributions availableLife Insurance (Voluntary Life & AD&D for the employee and dependents)Short and long-term disabilityHealth Spending Account (HSA)Transportation benefitsEmployee Assistance ProgramTime Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Bellevue,WA.

Application Deadline

This position is anticipated to close on Oct 8, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance:

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI):

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.