IT Field Technician

Strategic Staffing Solutions; Detroit (MI); On-site; USD 28,000 - 41,000; Full time

Job summary

Strategic Staffing Solutions in Detroit, MI seeks a Field Services IT Associate for a 12-month contract. You will support field service operations, assist with administrative tasks, surveys, data collection and reporting, and follow test scripts for basic troubleshooting of login and print operations.

You will deploy and verify basic computer functionality and collaborate with clinical teams in a dynamic environment, bringing strong communication and self-direction to the role.

Qualifications

• Basic field services knowledge for end-user devices.
• Foundational Excel skills.
• Willingness to learn in a clinical setting.
• Strong communication and collaboration.
• Epic TDR experience is a plus but not required.
• Ability to work self-directed in a fast-paced clinical environment.

Responsibilities

• Support field service operations and admin tasks.
• Follow test scripts and perform basic troubleshooting for login/print.
• Deploy and verify basic computer functionality.

Skills

End User Device

Excel (Office)

Epic TDR Readiness

Communication skills

Teamwork/Self-direction

Clinical workflow knowledge

Quick learner

Tools

Microsoft Office Suite

Job description

Field Services IT Associate
Location: Detroit, MI (Onsite)
Duration: 12 Month Contract
Overview:

• Support of field service operations, assisting with administrative tasks, and contributing to surveys, data collection and reporting
• Ability to follow test scripts and successfully perform basic troubleshooting for login and print operations.
• Ability to deploy and verify basic computer functionality

Key Skills and Qualities:

• Entry level IT End User Device Technical Field Services knowledge
• Foundational knowledge of Microsoft Office Applications (Excel focused)
• Experience with Epic TDR Readiness Activities (preferred but not required)
• Ability to learn quickly and provide feedback to team leaders
• Strong Communication and interpersonal skills.
• Previous Clinical Technical and workflow knowledge (preferred but not required)
• Ability to work well with team members and be self-directed in a dynamic clinical environment.