IT Field Support Technician — Hardware & Deployment

Atmos Energy; Franklin (TN); On-site; USD 50,000 - 70,000; Full time

Job summary

Atmos Energy is looking for an IT Support Technician based in Franklin, TN or Bowling Green, KY. The role involves managing hardware and software systems to ensure efficiency and reliability in corporate technology.

Applicants should have a degree in IT and relevant experience, with strong communication skills and the ability to lift and carry heavy equipment. Training for end-users will also be a key responsibility.

Qualifications

• Bachelor's degree in IT and two years related experience or a high school diploma with four years of experience.
• Valid driver's license is required.
• Requires knowledge of various software applications and strong communication skills.

Responsibilities

• Order and maintain hardware such as laptops, desktops, and network equipment.
• Provide project management on software/hardware upgrades.
• Troubleshoot and log incidents and requests until resolution.
• Provide training on corporate hardware and software functionalities.

Skills

Communication skills

Analytical skills

Knowledge of software applications

Education

Bachelor's degree in IT or equivalent experience

Tools

Software management tools

Networking equipment

Job description

Atmos Energy is looking for an IT Support Technician based in Franklin, TN or Bowling Green, KY. The role involves managing hardware and software systems to ensure efficiency and reliability in corporate technology.

Applicants should have a degree in IT and relevant experience, with strong communication skills and the ability to lift and carry heavy equipment. Training for end-users will also be a key responsibility.