Gas Service Technician — Field & Customer Support

Atmos Energy; Danville (KY); On-site; USD 27,552,000 - 44,083,000; Full time

Job summary

Atmos Energy is hiring for a field service role in Kentucky. The position involves basic work with prescribed procedures, responding to customer service requests including connections and disconnections, and ensuring customer satisfaction with completed work.

Responsibilities include reading meters, installing and operating Wireless Meter Reading equipment, and supporting safety-focused tasks. Candidates must meet minimum education and licensing requirements and be able to work under varied

Qualifications

• Requires ability to communicate with internal/external customers to provide explanations and information.
• Ability to follow prescribed procedures and operate equipment.

Responsibilities

• Performs basic work using clearly prescribed procedures.
• Responds to customer requests for service including connections and disconnections as operator qualified.
• Informs customer of needed repairs and ensures customer satisfaction with work performed.
• May disconnect service as necessary and perform collection efforts on delinquent accounts.
• Installs, programs, and operates Wireless Meter Reading (WMR) equipment as necessary.
• Assists with activities to ensure responsiveness to gas emergencies.
• Completes and maintains accurate records and reports as required by company and regulations.
• May read meters and record usage for billing.

Skills

Communication

Safety awareness

Customer service

Education

High school diploma or GED

Job description

Atmos Energy is hiring for a field service role in Kentucky. The position involves basic work with prescribed procedures, responding to customer service requests including connections and disconnections, and ensuring customer satisfaction with completed work.

Responsibilities include reading meters, installing and operating Wireless Meter Reading equipment, and supporting safety-focused tasks. Candidates must meet minimum education and licensing requirements and be able to work under varied