Field IT Support Technician: Hardware & Imaging Pro

Atmos Energy; Bowling Green (KY); On-site; USD 50,000 - 65,000; Full time

Job summary

Atmos Energy is seeking a motivated IT support professional in Bowling Green, KY or Franklin, TN. This role involves working with vendors and managing IT assets while ensuring high availability of hardware and software systems.

The ideal candidate has a Bachelor's degree in IT or relevant experience and strong communication skills. Physical demands include lifting up to 60 pounds and the ability to travel. Join us to provide excellent customer support in a dynamic environment.

Qualifications

• Bachelor's degree in IT and two years related experience, or a general educational knowledge with four years related experience.
• Valid driver's license required.
• Requires ability to communicate technical concepts.
• Requires the ability to perform analyses involving ratios and percentages.

Responsibilities

• Works with vendors and supervisors for ordering hardware and IT assets.
• Identifies requirements for computer images to maximize productivity.
• Provides project management on software/hardware upgrades.
• Logs, troubleshoots, and follows through on incidents and requests.
• Establishes and maintains wireless communications for field users.

Skills

Communication skills

Analytical skills

Knowledge of software applications

Education

Bachelor's degree in IT

High school diploma or GED with four years related experience

Job description

Atmos Energy is seeking a motivated IT support professional in Bowling Green, KY or Franklin, TN. This role involves working with vendors and managing IT assets while ensuring high availability of hardware and software systems.

The ideal candidate has a Bachelor's degree in IT or relevant experience and strong communication skills. Physical demands include lifting up to 60 pounds and the ability to travel. Join us to provide excellent customer support in a dynamic environment.