IT Field Support Technician

TEKsystems; North Charleston (SC); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Medical

Dental & vision

401(k) Retirement Plan

Health Spending Account

Transportation benefits

PTO / Vacation

Job summary

TEKsystems is seeking a Field Service Technician to provide hands-on IT support for classroom and administrative technology at 90+ school sites in the Charleston, SC area. This onsite role covers troubleshooting devices, deployments, and connectivity while delivering strong customer service to nontechnical users.

The position is a longterm contract with potential for permanent conversion, offering benefits and an on-site work environment in North Charleston, SC.

Qualifications

• IT/ Desktop Support experience required.
• Windows 10 & Windows 11 troubleshooting experience.
• Hardware repair and deployment capabilities.
• Strong customer service with nontechnical users.
• A+ or equivalent hands-on experience.

Responsibilities

• Onsite IT support at K12 schools.
• Troubleshoot laptops, desktops, tablets, printers, SMART/Promethean Boards.
• Diagnose hardware/software issues before replacing devices.
• Perform deployments, configurations, and connectivity support.
• Tickets escalated from Help Desk.

Skills

IT / Desktop Support

Windows 10

Windows 11

Hardware repair

Tools

Windows 10 troubleshooting

Windows 11 troubleshooting

Hardware deployment

Job description

Field Service Technician IT Support

Location: Charleston County, SC

Work Environment: Onsite (job sites within assigned zone)

Employment Type: Longterm contract with opportunity for permanent conversion

Experience Level: Intermediate

Our client is seeking a Field Service Technician to support 810 assigned sites. This is a handson IT role supporting classroom and administrative technology that directly impacts teachers and students.

Responsibilities

• Onsite IT support at K12 schools


• Troubleshoot laptops, desktops, tablets, printers, SMART/Promethean Boards


• Diagnose hardware/software issues before replacing devices


• Perform deployments, configurations, and connectivity support


• Tickets escalated from Help Desk

Requirements

• IT / Desktop Support experience


• Windows 10 & Windows 11 troubleshooting


• Hardware repair & deployment


• Strong customer service with nontechnical users


• A+ or equivalent handson experience

Why work for this company

• Support technology across 90+ sites


• Stable, missiondriven public sector environment


• Autonomy in the field with team support


• Opportunity to convert to permanent and receive state benefits, plus a pension.

Job Type & Location

This is a Contract position based out of North Charleston, SC.

Pay And Benefits

The pay range for this position is $19.00 - $22.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical


• Dental & vision


• Critical Illness


• Accident & Hospital


• 401(k) Retirement Plan


• Pre-tax and Roth post-tax contributions available


• Life Insurance (Voluntary Life & AD&D for the employee and dependents)


• Short and long-term disability


• Health Spending Account (HSA)


• Transportation benefits


• Employee Assistance Program


• Time Off/Leave (PTO, Vacation or Sick Leave)

Application Deadline

This position is anticipated to close on Nov 9, 2026.

Workplace Type

This is a fully onsite position in North Charleston,SC.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems And TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.