IT EPIC Credentialed Trainer

Hackensack Meridian Health; Woodbridge Township (NJ); On-site; USD 66,000 - 80,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid leave

Tuition reimbursement

Retirement benefits

Job summary

Hackensack Meridian Health in Iselin, NJ seeks an EPIC IT Credentialed Trainer to educate end users on the EPIC EMR system and support credentialed training across modules.

The role trains staff in EPIC curriculum, maintains credentialed status, and collaborates with IT teams to develop effective training materials and sessions onsite at the Iselin location.

Qualifications

• Associate's degree in education, healthcare, or related field or equivalent work experience.
• Minimum 2+ years of experience in clinical support and/or design and delivery of teaching adult learners in a classroom setting.
• Excellent written and verbal communication skills.
• Intermediate critical thinking and complex problem-solving skills.
• Intermediate office computer skills (Google, Sheets, Docs, Outlook, Excel, Word).
• Bachelor's level degree preferred; EPIC experience is a plus.

Responsibilities

• Maintains credentialed status with Information Technology to ensure that new curriculum is taught as enhancements and upgrades occur.
• Plans, schedules, and presents end-user education for EPIC curriculum.
• Conducts continuing education sessions and new team member training.
• Conducts EPIC Training Classes on a scheduled and as needed basis and provides one-to-one support to team members.
• Provides support for the rollout of EPIC training to end users.
• Delivers educational offerings based on adult education learning principles.
• May participate in changes review for EPIC upgrades and dissemination.

Skills

Teaching adults

Communication skills

Problem solving

Instructional delivery

Education

Associate's degree in education/healthcare

Bachelor's degree preferred

Tools

EPIC systems

Job description

Overview

Our team members are the heart of what makes us better.

At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.

Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

The EPIC IT Credentialed Trainer delivers education and training programs to all team members to support the strategic goals of Hackensack Meridian Health (HMH). Works effectively with the EPIC IT Instructional Designers to become credentialed to teach several EPIC courses and/or modules. Responsible for training and supporting clinical information systems application education via in-person classes. Will translate an understanding of the EPIC System Electronic Medical Record (EMR) and apply best practice in the delivery of end user education.

This position is onsite at our Iselin, NJ location.

Responsibilities

A day in the life of a EPIC IT Credentialed Trainerat Hackensack Meridian Health includes:

• Maintains credentialed status with Information Technology to ensure that new curriculum is taught as enhancements and upgrades occur.
• Plans, schedules, and presents end-user education for EPIC curriculum.
• Conducts continuing education sessions and new team member training.
• Conducts EPIC Training Classes on a scheduled and as needed basis and provides one-to-one support to team members.
• Provides support for the roll out of EPIC training to end users.
• Delivers educational offerings based on adult education learning principles.
• May participate in the review of changes for EPIC upgrades and analyses for dissemination.
• Assists in maintaining EPIC Training Class Schedule and corresponding attendees.
• Follows standardized templates for lesson plans, manuals, tip sheets, and other materials used by trainees.
• Collaborates with the EPIC IT Training Manager and IT Instructional Designers in curriculum development.
• Ensures all users are properly trained and able to demonstrate proficiency in the EPIC system prior to gaining access to the production environment.
• Manages and coordinates all training in the Learning Management System ensuring all training is appropriately documented for the end users for validation by other departments.
• Coordinates training materials, developing playgrounds/practice environments.
• Other duties and/or projects as assigned.
• Adheres to HMH Organizational competencies and standards of behavior.

Qualifications

Education, Knowledge, Skills and Abilities Required:

• Associate's degree in education, healthcare, another related field or equivalent work experience.
• Minimum of 2+ years of experience in clinical support and/or design and delivery of teaching adult learners in a classroom setting.
• Excellent written and verbal communication skills.
• Intermediate critical thinking and complex problem-solving skills.
• Intermediate office computer skills (Google, sheets, doc, etc Outlook, excel, word, etc).

Education, Knowledge, Skills and Abilities Preferred:

• Bachelor's level degree.
• Experience with EPIC systems.

Starting Minimum Rate

Minimum rate of $73,153.60 Annually

Job Posting Disclosure

HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on a level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to: Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness. Experience: Years of relevant work experience. Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training. Skills: Demonstrated proficiency in relevant skills and competencies. Geographic Location: Cost of living and market rates for the specific location. Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization. Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered. Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts. In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.