IT Application Analyst III -Epic Cupid

Hackensack Meridian Health; Woodbridge Township (NJ); Hybrid; USD 87,000 - 107,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

Paid leave

Tuition reimbursement

Retirement benefits

Job summary

Hackensack Meridian Health is seeking an Applications Analyst III for a hybrid role in New Jersey. You will gather business requirements, develop functional specs, install and upgrade applications, and provide go-live support for new modules.

This position requires strong communication, independent work, and collaboration across IT and clinical teams. The role emphasizes analyzing business and clinical needs, creating test plans, and maintaining documentation, with a focus on delivering reliable

Qualifications

• Bachelor's degree or 4+ years IT experience (healthcare preferred).
• 3+ years IT experience; 7 years if no degree, or 2 years IT + 2 years clinical if no degree.
• Strong desktop skills in Word, Excel, PowerPoint, Visio, Outlook.
• Excellent written and verbal communication.
• Proficient with Google Suite and Microsoft Office.
• Works independently with minimal supervision.

Responsibilities

• Gather business requirements and develop functional specifications.
• Install/upgrade applications and validate work performed by analysts.
• Coordinate end-user support activities and participate in IT meetings.
• Provide go-live support for new applications and modules.
• Analyze business/clinical needs and translate requirements into solutions.
• Document test plans and results for system changes.

Skills

Oral communication

Written communication

Time management

Independence

Microsoft Office

Google Suite

Team collaboration

Documentation

Self-direction

Education

Bachelor's degree

Tools

Epic certifications

Microsoft Office

Google Suite

Visio

Outlook

Job description

Our team members are the heart of what makes us better.

At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.

Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

The Applications Analyst III gathers business requirements, conducts needs assessments, and develops functional specifications and build to ensure that developed information technology solutions support business objectives. This level works with little or no supervision and acts as a resource for lower level Application Analysts.

This position is hybrid.

A day in the life of a Applications Analyst III at Hackensack Meridian Health includes

• Ability to effectively share knowledge with and mentor lower level Application Analysts.
• Installs/upgrades new/existing applications and components, configures application settings, and validates work performed by lower level Application Analysts.
• Assists in the coordination of end user support activities.
• Attends, participates in, and contributes to meetings throughout the facility. Coordinates and runs meetings within the IT department.
• Provides go-live support for users on new applications, modules, and functionality.
• Oversees and/or performs analysis of necessary application modifications and works with IT associates and/or the vendor to coordinate the modification.
• Analyzes business/clinical needs and requirements.
• Interprets end user requirements by fully discussing potential options and helping client move towards optimal solution.
• Evaluates the operational workflow that is applied to the system.
• Creates system specifications from user requirements.
• Creates test plans and tests new systems, version upgrades, and any system modifications.
• Documents all outcomes of testing. Reviews lower level Application Analyst's test plans and documented outcomes for consistency and thoroughness.
• Responsible for application implementation, troubleshooting, and support.
• Presents oral and written communications to project teams and other departments.
• Handles complex issues and problems, and refers only the most complex issues to higher-level staff.
• Updates system, operational, and department documentation.
• Recommends areas for process improvements.
• Provides on-call support for applications.
• Provides input into policy and procedure redesign.
• Functions as a preceptor for new staff in the department.
• Performs other related duties incidental to the work described herein.
• Lifts a minimum of 20 lbs., pushes and pulls a minimum of 20 lbs. and stands a minimum of 4 hours a day.
• Adheres to the Medical Centers Organizational Competencies and Standards of Behavior.

Education, Knowledge, Skills and Abilities Required

• Bachelor's degree or equivalent (4) years of experience
• Minimum of 3 years of IT experience (7 years if no degree) , preferably in healthcare or related field OR 2 years of IT experience (4 years if no degree)and 2 years of clinical experience (4 years if no degree)
• Possesses comprehensive knowledge of subject matter.
• Works independently and effectively manages time with little or no supervision.
• Strong desktop skills including Word, Excel, PowerPoint, Visio and Outlook.
• Effective oral and written communication.
• Creates and maintains clear, concise documentation.
• Collaborates with other team members across the department.
• Demonstrates self-direction.
• Excellent written and verbal communication skills.
• Proficient computer skills that include but is not limited to Google Suite and/or Microsoft Office platforms

Education, Knowledge, Skills and Abilities Preferred

• Bachelors degree.

Licenses and Certifications Required

• Epic and/or other relevant certification(s) or, where applicable, other relevant applications experience, per the department and/or position needs for HMH. This includes, but is not limited to, EPIC certifications such as Prelude, Cadence, Willow, Cogito, Ambulatory, MyChart, Resolute, Health Information Management.

Minimum rate of $97,011.20 Annually

HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to Labor Market Data Compensation is benchmarked against market data to ensure competitiveness. Experience Years of relevant work experience. Education and Certifications Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training. Skills Demonstrated proficiency in relevant skills and competencies. Geographic Location Cost of living and market rates for the specific location. Internal Equity Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization. Budget and Grant Funding Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered. Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts. In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.