IT Application Analyst V - Ancillary Health

Hackensack Meridian Health; Woodbridge Township (NJ); On-site; USD 120,000 - 146,000; Full time

Benefits offered by this job

Health, dental, vision insurance

Tuition reimbursement

Retirement benefits

Paid leave

Job summary

Hackensack Meridian Health is seeking an Applications Analyst V to gather business requirements, develop functional specs, and build IT solutions that support clinical and business objectives. This senior role works independently, mentors staff, and leads end-user support during go-lives.

The ideal candidate has a strong background in healthcare IT, Epic certifications, and proven ability to coordinate multi-team efforts, drive process improvements, and communicate effectively with senior

Qualifications

• Bachelor's degree or equivalent with 4 years of IT experience.
• Minimum of 5 years IT experience (9 years if no degree) and healthcare or related field preferred; OR 4 years IT experience (6 years if no degree) and 2 years clinical experience.
• Responsible for managing day-to-day activities of assigned analysts, including prioritization of work and coordination of resources.
• Uses advanced techniques, theories, and processes to complete work.
• Team player with ability to multitask in a fast-paced environment.
• Excellent written and verbal communication skills; collaborates across departments.

Responsibilities

• Performs project management for software implementation, maintenance, and support processes.
• Coordinates software building, testing and support tasks within the team and with vendors.
• Provides technical guidance to team members and mentors staff to promote development.
• Leads end user support coordination and participates in meetings.
• Presents communications to project teams and updates documentation.
• Provides go-live support for new applications, modules, and functionality.
• Analyzes business/clinical needs and requirements; creates system specifications from user requirements.
• Develops test plans and tests new systems and upgrades; documents outcomes.

Skills

Project management

Team leadership

Communication skills

Documentation

Analytical thinking

Technical leadership

Education

Bachelor's degree

Tools

Epic certification

Google Suite

Microsoft Office

Job description

Our team members are the heart of what makes us better.
At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.
Together, we keep getting better – advancing our mission to transform healthcare and serve as a leader of positive change.
The Applications Analyst V gathers business requirements, conducts needs assessments, and develops functional specifications and build to ensure that developed information technology solutions support business objectives. This level works independently and acts as a resource for lower level Application Analysts. This level has advanced knowledge of the functions and applications of information systems and the software development life cycle.
A day in the life of an Applications Analyst V at Hackensack Meridian Health includes

• Performs project management for all software implementation, maintenance, and support processes.
• Coordinates software building, testing and support tasks within the team, and among other Information Technology work groups, other departments within the organization, and vendors.
• Provides technical expertise and guidance to team members and mentors staff to promote staff development.
• Participates in the development of departmental policies and procedures and in departmental and organizational process improvement efforts.
• Promotes teamwork, facilitates inter-team and intra-team communication and is a role model for the department.
• Considered a high-level specialist who regularly interacts and works with senior management.
• Takes positions of leadership when installing/upgrading new/existing applications and components, configuring application settings and validating work performed by lower level Application Analysts.
• Takes lead in the coordination of end user support activities.
• Attends, participates in, contributes to, coordinates and runs meetings throughout the facility.
• Provides go-live support for users on new applications, modules, and functionality.
• Oversees and/or performs analysis of necessary application modifications and works with IT associates and/or the vendor to coordinate the modification.
• Analyzes business/clinical needs and requirements.
• Interprets end user requirements by fully discussing potential options and helping client move towards optimal solution.
• Evaluates the operational workflow that is applied to the system.
• Creates system specifications from user requirements.
• Creates test plans and tests new systems, version upgrades, and any system modifications.
• Documents all outcomes of testing. Reviews lower level Application Analysts test plans and documented outcomes for consistency and thoroughness.
• Responsible for application implementation, troubleshooting, and support.
• Presents oral and written communications to project teams and other departments.
• Updates system, operational, and department documentation.
• Recommends areas for process improvements.
• Provides on-call support for applications.
• Functions as a preceptor for new staff in the department.
• Performs other related duties incidental to the work described herein.
• Lifts a minimum of 20 lbs., pushes and pulls a minimum of 20 lbs. and stands a minimum of 4 hours a day.
• Adheres to the Medical Center's Organizational Competencies and Standards of Behavior.

Education, Knowledge, Skills and Abilities Required

• Bachelor's degree or equivalent, relevant (4) years of experience.
• Minimum of 5 years of IT experience ( 9 years if no degree), preferably in healthcare or related field, OR 4 Years of IT experience (6 years if no degree) and 2 years of clinical experience (4 years if no degree).
• Responsible for managing the day-to-day activities of assigned analysts, including prioritization of work and coordination of resources.
• Uses advanced techniques, theories, and processes to complete work.
• Team player and ability to multitask in a progressive environment.
• Ability to interact with all levels of healthcare professionals and staff in one-to-one settings and for group presentations.
• Ability to organize and coordinate the actions of small groups to achieve departmental and organizational goals.
• Works independently and effectively manages time unsupervised.
• Strong desktop skills including Word, Excel, PowerPoint, Visio and Outlook.
• Ability to work in a fast-paced environment.
• Creates and maintains clear, concise documentation.
• Collaborates with other team members across the department.
• Ability to organize and coordinate the actions of a team to achieve departmental and organizational goals.
• Demonstrates self-direction.
• Excellent written and verbal communication skills
• Proficient computer skills that include but are not limited to Google Suite and/or Microsoft Office platforms.

Education, Knowledge, Skills and Abilities Preferred

• Project Management experience.

Licenses and Certifications Required

• Epic and/or other relevant certification(s) or, where applicable, other relevant applications experience, per the department and/or position needs for HMH. This includes, but is not limited to, EPIC certifications such as Prelude, Cadence, Willow, Cogito, Ambulatory, MyChart, Resolute, Health Information Management.

Minimum rate of $133,120 Annually
HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to Labor Market Data Compensation is benchmarked against market data to ensure competitiveness. Experience Years of relevant work experience. Education and Certifications Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training. Skills Demonstrated proficiency in relevant skills and competencies. Geographic Location Cost of living and market rates for the specific location. Internal Equity Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization. Budget and Grant Funding Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered. Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts. In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.