IT Engineer: Systems, Security & Support Pro

Velociti Services; Atlanta (GA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical and Dental Insurance

401(k) Retirement Plan

Basic Life Insurance

Job summary

Velociti Services is seeking an IT Engineer to manage, maintain, and support the organization’s IT infrastructure, including hardware, software, networks, and security. You will install, configure, and troubleshoot systems and provide user support.

The role requires strong problem-solving, collaboration, and the ability to work independently in a fast-paced environment. You will participate in backups, disaster recovery, and documentation while coordinating with vendors for licenses and services.

Qualifications

• Bachelor's degree in CS/IT or related field.
• 2–5 years of IT support, system administration, or network engineering.
• Strong knowledge of Windows and Linux operating systems.
• Experience with networking concepts: TCP/IP, DNS, DHCP, VPN, LAN/WAN.
• Familiarity with Microsoft 365, Active Directory, virtualization, and cloud platforms.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and customer service skills.
• Ability to work independently and as part of a team.

Responsibilities

• Install, configure, and maintain hardware, software, networks, and peripherals.
• Monitor and maintain IT systems to ensure optimal performance and reliability.
• Diagnose and resolve hardware, software, and network issues.
• Provide technical support to employees through phone, email, or onsite assistance.
• Manage user accounts, permissions, and access controls.
• Perform system upgrades, backups, and disaster recovery procedures.
• Ensure the security of IT systems by implementing security policies, antivirus solutions, and software updates.
• Monitor network performance and troubleshoot connectivity issues.
• Maintain documentation of IT systems, configurations, and procedures.
• Coordinate with vendors for hardware procurement, software licensing, and technical support.
• Support the implementation of new technologies and IT projects.
• Ensure compliance with organizational IT policies and industry best practices.

Skills

Technical troubleshooting

Network administration

System administration

Cybersecurity awareness

Cloud technologies

Backup and disaster recovery

Time management

Communication and teamwork

Education

Bachelor's degree in Computer Science, Information Technology, or a related field

Tools

Microsoft 365

Active Directory

Virtualization

Cloud platforms

Job description

Velociti Services is seeking an IT Engineer to manage, maintain, and support the organization’s IT infrastructure, including hardware, software, networks, and security. You will install, configure, and troubleshoot systems and provide user support.

The role requires strong problem-solving, collaboration, and the ability to work independently in a fast-paced environment. You will participate in backups, disaster recovery, and documentation while coordinating with vendors for licenses and services.