IT Engineer, Professional Services - On-Site & Projects

A-STAFFING, INC.; Torrance (CA); On-site; USD 90,000 - 140,000; Full time

Job summary

A-STAFFING, INC. seeks an Engineer, Professional Services to implement and support IT solutions on-site for customers in Torrance, CA. You will configure and install servers, desktops, networks, and telephony hardware, triage issues, and document work records for each engagement.

The role requires native-level Japanese and fluent English, willingness to travel for install and service, and collaboration with the Professional Services team to deliver projects on time.

Qualifications

• Must have native level Japanese and fluent English.
• Experience in configuring and installing IT infrastructure for customers.
• Strong knowledge of servers, networks, and security software.
• Familiarity with virtualization and storage technologies.

Responsibilities

• Configure internal-office server, PC, network, telephony hardware, and software for customers.
• Perform on-site installation of server, PC, network, telephony hardware, and software for customers.
• Troubleshoot for remote & on-site server, PC, network, telephony hardware, and software for customers.
• Provide support for server, PC, network, telephony hardware, and software administration to customers.
• Perform installation and troubleshooting at site with required business trips.
• Document and issue work records and project records for installations and configurations.
• Report and archive solutions and countermeasures of troubleshooting for future reference.
• Report project and troubleshooting progress to the team/leader.
• Perform product research and market trend analysis as requested by team leader.
• Draft proposals/quotations for customers as requested by team leader.
• Control projects, vendors and subcontractors for delivery and completion on time.

Skills

English fluency

Native Japanese

IT infrastructure

Networking

Server administration

Virtualization

Tools

Microsoft

Citrix

VMware

Cisco

Fortinet

Palo Alto

Unix/Linux

Windows Server

Security software

LAN/WAN technologies

Virtualization & storage

Job description

A-STAFFING, INC. seeks an Engineer, Professional Services to implement and support IT solutions on-site for customers in Torrance, CA. You will configure and install servers, desktops, networks, and telephony hardware, triage issues, and document work records for each engagement.

The role requires native-level Japanese and fluent English, willingness to travel for install and service, and collaboration with the Professional Services team to deliver projects on time.