IT Engineer

present of AI; Boston (MA); On-site; USD 80,000 - 110,000; Full time

Job summary

present of AI is seeking an IT engineer to manage identity and access using Okta, and to maintain a Jamf macOS fleet across business and engineering apps. The role focuses on turning manual onboarding and offboarding into automated code while staying calm through incidents, executive requests, and device rollouts.

The candidate will support AI-driven security operations by maintaining automation, collaborating with security teams, and ensuring reliable endpoint controls across the organization.

Qualifications

• Several years of hands-on IT engineering at a growing tech company.
• Ability to turn manual onboarding/offboarding into automated code.
• Calm under pressure handling incidents, executive requests and device rollouts.

Responsibilities

• Manage identity and access through Okta and oversee a Jamf macOS fleet.
• Maintain a wide set of business and engineering apps.
• Build automation for onboarding and offboarding processes.
• Coordinate with security on detection tuning and audit activities.

Skills

Okta administration

SSO administration

Automation scripting (Python/Bash)

Incident management

Tools

Jamf macOS fleet management

Job description

This role runs the company's internal IT from top to bottom: identity and access through Okta, a macOS fleet managed with Jamf, and a wide set of business and engineering apps. A strong candidate has several years of hands on IT engineering at a growing tech company and can turn manual onboarding and offboarding into automated code. The person also needs to stay calm juggling an incident, an executive request, and a device rollout at once.

How it fits the AI era

The company builds AI agents that handle security alert triage, so the internal IT work sits alongside a product that automates routine tasks. Much of the access and lifecycle work here is about replacing manual steps with code, which is the same direction the product takes. What stays human is judgment: deciding which systems matter, working with other teams, and handling the unexpected request or incident.

How it builds AI experience

Working here means supporting the systems that a security agent platform depends on, so the person would learn how identity, access, and endpoint controls hold up in an AI driven security operation. Building automation for onboarding and offboarding is a direct way to gain that experience. Partnering with the security team on detection tuning and audit work adds practical exposure to how AI agents fit into daily security operations.

Worth showing

• Okta and SSO administration
• Jamf macOS fleet management
• Onboarding offboarding automation
• Scripting in Python or Bash

This is our own read, written from the employer's posting and the company's Spotlight. The employer's posting is the source of truth for the role.

About 7AI

Teams of AI agents that triage and investigate security alerts, so human analysts only see the ones that matter.