IT Operations Engineer

present of AI; New York, San Francisco (NY, CA); Hybrid; USD 100,000 - 140,000; Full time

Job summary

Roboflow is seeking an IT Operations Engineer who owns identity and access, device management, and the SaaS stack across the employee lifecycle. You’ll automate routine admin work and ensure secure, scalable systems to keep developers productive.

Ideal candidates bring hands-on experience with identity providers, endpoint management, and provisioning, plus a pragmatic approach to security tradeoffs in a fast‑moving AI tooling company.

Qualifications

• Hands-on administration of identity providers and access management.
• Experience with endpoint management at scale.
• Experience automating repetitive admin tasks via scripting or APIs.
• Onboarding and offboarding across the employee lifecycle.
• Ability to design reliable systems and balance security tradeoffs.

Responsibilities

• Own identity and access management across employees.
• Manage devices and SaaS stack for IT operations.
• Automate repetitive admin tasks with scripting.
• Provision accounts and perform access reviews.
• Support onboarding and offboarding processes.

Skills

Identity and access management

Device management

SaaS administration

Scripting

Automation

Onboarding and offboarding

Tools

Identity providers

Endpoint management

Automation tooling

Job description

An IT Operations Engineer typically owns identity and access, device management, and the SaaS stack, plus onboarding and offboarding across the employee lifecycle. A strong candidate brings hands on administration of identity providers, endpoint management, and automation of repetitive admin work. At a developer tools company like this one, that means keeping technical staff unblocked and systems secure without slowing them down.

How it fits the AI era

AI shifts IT operations toward scripting and automating routine tasks like account provisioning, access reviews, and device setup, so the engineer spends less time on tickets. Judgment stays human: deciding access policy, handling sensitive offboarding, and weighing security tradeoffs. The role becomes more about designing reliable systems than fixing them one by one.

How it builds AI experience

Working here offers exposure to a company whose product is computer vision, so there is room to learn how models and developer tooling are used day to day. Building AI experience means practicing automation with scripting and APIs, and learning how identity and device tools can be driven programmatically. That foundation carries into any IT operations role.

Worth showing

• Identity and access management
• Device management at scale
• SaaS administration
• Scripting and automation
• Onboarding and offboarding

This is our own read, written from the employer's posting and the company's Spotlight. The employer's posting is the source of truth for the role.

About Roboflow

A platform for building computer vision into software, covering labeling images, training models and deploying them, so developers do not have to assemble that pipeline themselves.