IT Engineer

Seven AI; Boston (MA); On-site; USD 110,000 - 150,000; Full time

Job summary

7AI is hiring an IT Operations Engineer to own end-to-end IT systems, including identity, endpoints, SaaS, and onboarding processes. You will be the first technical IT contact and will partner with security to maintain a fast-moving, well-governed environment as the company scales.

You will automate onboarding/offboarding, manage Okta, Google Workspace, Salesforce, Zoom, Slack, and the macOS fleet, and coordinate with Finance on licensing. A calm, proactive operator mindset is essential.

Qualifications

• 5+ years of IT engineering at a fast-growing tech company.
• Deep Okta administration expertise (SAML/OIDC, SCIM).
• Jamf Pro and macOS endpoint management with scripting ability.
• Experience automating onboarding/offboarding with code.
• Hands-on admin experience across a broad SaaS estate (Google Workspace, GitHub, Salesforce, Zoom, Slack).
• Ability to support cross-functional teams and handle incidents calmly.

Responsibilities

• Administer Okta as the front door for business apps (SAML/OIDC, SCIM, lifecycle).
• Automate employee onboarding/offboarding with code.
• Manage SaaS and business systems (Salesforce, Zoom, Slack, Google Workspace).
• Administer Jamf-managed macOS fleet (provisioning, patching).
• Maintain SaaS inventory, enable SSO/SCIM, prune accounts and tokens.
• Collaborate with Finance and owners on SaaS licensing.
• Support phishing-awareness and security evidence collection.
• Serve as IT first responder, set SLAs and scale the function.

Skills

IT engineering

Okta administration

Scripting (Python/Bash)

SaaS administration

Incident response

Tools

Okta

Jamf Pro

macOS management

Google Workspace

GitHub

Salesforce

Zoom

Slack

Job description

About 7AI

7AI is the foundational AI security company. Founded in 2024 by Cybereason co-founders Lior Div and Yonatan Striem-Amit, we came out of stealth in February 2025 to take on the non-human work of the SOC. Our platform pairs a federated SIEM with AI agents that detect, investigate, respond, and hunt, plus dedicated threat hunting and threat intelligence, with humans on the loop.

Backed by $166 million in total funding from investors including Index Ventures and Blackstone, we're building the AI foundation for security operations in the agentic era, and we're still early. That's the appeal: you'll join at a pivotal stage where your work shapes what 7AI becomes, alongside security veterans who've built this before. Our culture runs on respect, collaboration, and a shared bar for excellence, all pointed at one goal, delivering real outcomes for the customers who trust us to defend them.

Overview

A fast-growing security company can't afford weak internal security or slow-moving IT: every new hire, tool, and integration is a potential opening, and someone has to close it before it becomes one. You'll run IT operations end to end, covering identity, endpoints, SaaS and business systems, and onboarding and offboarding. You'll be the first technical point of contact for IT at 7AI. You'll also partner closely with the security team to keep a fast-moving, technical company productive and well governed as we scale.

What You'll Do

• Administer Okta as the front door for every business application: SAML/OIDC, SCIM, lifecycle policies, and access provisioning across AWS, GitHub, Salesforce, and the broader SaaS estate.

• Automate employee onboarding and offboarding end to end, replacing manual runbooks with code.

• Own day-to-day administration of our SaaS and business systems, including Salesforce, Zoom, Slack, and Google Workspace, covering configuration, integrations, user and license management, and support for the teams that depend on them.

• Manage the Jamf-administered macOS fleet: default provisioning, software allowlisting, patching, and day-to-day endpoint operations.

• Maintain an accurate inventory of the SaaS estate, integrate apps with SSO/SCIM, and prune unused accounts, licenses, and API tokens.

• Partner with Finance and system owners on SaaS licensing, renewals, and rationalization as the estate grows.

• Support the security team's phishing-awareness program, audit evidence collection, and corporate detection tuning.

• Serve as first responder for IT issues across the company, setting SLAs and growing the function as we scale.

What We're Looking For

• 5+ years of IT engineering experience at a fast-growing technology company.

• Deep Okta administration expertise, including SAML/OIDC, SCIM, lifecycle policies, and workflows.

• Jamf Pro and macOS endpoint management fluency, with scripting in Python, Bash, or similar.

• A track record of automating onboarding and offboarding and replacing manual access processes with code.

• Hands-on experience administering a broad SaaS estate spanning engineering and business systems, such as Google Workspace, GitHub, 1Password, Salesforce, Zoom, and Slack.

• Comfort supporting business-critical systems owned by other teams, able to work with Sales Ops, Finance, and People on configuration and access without needing to be the domain expert.

• A calm, low-friction operator presence, able to handle an incident, an executive IT request, and a fleet rollout in the same morning.