IT Engagement Analyst

Lancesoft; City of White Plains (NY); Hybrid; USD 83,000 - 90,000; Part time

Job summary

LanceSoft in White Plains, NY seeks an IT Engagement Analyst to coordinate executive engagement and governance for client IT leadership across key technology partners. This role requires meticulous attention to detail and strong written and verbal communication for executive audiences.

You will facilitate technology workshops in cyber, cloud, and AI domains, track engagements, manage QBRs, and align IT initiatives with corporate communications while working in a hybrid W2 arrangement with 3

Qualifications

• Minimum 5+ years of relevant experience.
• Experience preparing executive-level presentations and reporting; Power BI and SharePoint encouraged.
• Strong organizational and cross-functional coordination, and written communication.

Responsibilities

• Engagement Tracking and Governance: prioritize vendor engagements with IT leaders and manage action items.
• Submit documentation for meetings and ensure follow-ups are completed.
• Track QBRs, transcripts, and leadership meeting artifacts.
• Support performance reviews and collect metrics and surveys.
• Monitor vendor engagement pipelines with major tech partners (Google, Microsoft, AWS, Cisco, Databricks).
• Coordinate with Supplier Relationship Management and Strategic Supplier Management teams.

Skills

Executive presentations

Power BI

SharePoint

Organizational skills

Written communications

Education

Bachelor's degree in Computer Science or Communications

Job description

Job Details

Job Title: IT Engagement Analyst Location: White Plains, NY Duration: 12+ Months Pay range: $60.00 - $65.00/hr. On W2 Hybrid Schedule: Min 3 days a week onsite Work Schedule: Monday through Friday 7.5-hour workday with 0.5-hour unpaid lunch, paid for time worked only.

Project Overview

The IT Engagement Analyst coordinates and facilitates executive engagement, governance and coordinates external activities on behalf of client IT leadership with critical technology partners. As a support function, this role will coordinate technology workshops across key domains (cyber, cloud, and AI). This is a fast-paced, high-visibility exciting role suited to a candidate who thrives in a dynamic environment, gives incredible attention to detail and brings strong executive communication skills.

Job Functions & Responsibilities

• Engagement Tracking and Governance Analyze and prioritize requests from new technology vendors and lobby groups for appropriate engagement with client IT Leaders, including review of debarred list of vendors from NYS, liaising with Strategic Relationship Management for insights on existing engagement across client.
• Submit client Project Sunshine documentation, as needed, for meetings and ensure execution of related action items and follow-ups.
• Track Quarterly Business Review (QBR) meetings, including meeting transcripts, leadership meeting artifacts, and attendee records for critical IT partners.
• Support facilitation and execution of performance reviews including capture and review of performance metrics, tracking complaints and escalations, and initiating annual performance surveys.
• Monitor and report on the vendor engagement & event pipeline of critical technology vendors (i.E. Google, Microsoft, AWS, Cisco, Databricks, etc.)
• Partner effectively with Supplier Relationship Management and Strategic Supplier Management teams to ensure accurate vendor contact information.
• Events and Visibility Track and report engagement event metrics to capture national, state, and community reach.
• Report on external NYS events and conference attendance as needed.
• Maintain an inventory of engagement artifacts for executive level presentations.
• Facilitate monthly engagement calls with IT leadership to review proposed and scheduled engagements such as panels, keynotes, and moderating opportunities.
• Help identify and resolve scheduling conflicts for external commitments including keynotes, panels, and moderator requests.
• Serve as liaison between IT and Corporate Communications for external engagement initiatives such as internal intranet and external social media content, including LinkedIn posts.
• Track engagement targets and metrics.
• Awards and Recognition Identify technology and innovation award opportunities at the national, state, and community levels to showcase IT investments and accomplishments.
• Coordinate with IT SME’s and appropriate business stakeholders to complete national, state, and local award submissions including Gartner Orbie Awards and submit by required deadlines.

Skills

• Minimum 5+ years of relevant experience
• Experience preparing executive-level presentations and reporting, such as at a top consulting or professional services firm, preferred Power BI and SharePoint experience strongly encouraged
• Strong organizational and coordination skills;ability to thrive in a fast-paced environment
• Excellent written communication skills, including experience authoring content for executive audiences (e.G., LinkedIn)
• Comfortable working cross-functionally with IT, Corporate Communications/Marketing, and Supplier/Procurement Teams

Education & Certifications

Bachelor’s degree or higher in Computer Science or Communications

EEO

Employer LanceSoft is a certified Minority Business Enterprise (MBE) and an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. LanceSoft makes hiring decisions based solely on qualifications, merit, and business needs at the time.