IT & Endpoint Support Specialist

Quanta Services, Inc.; Grand Prairie (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

401(k) with immediate matching and v…

Medical, dental and vision benefits

PPO, HSA or FSA options

Disability benefits

Employee discounts

Job summary

NorthStar Energy Solutions, a Quanta Services, Inc. company, is seeking a hands-on IT Computer Specialist to support the full lifecycle of employee technology in Grand Prairie, TX.

You will provision accounts, enroll devices in Intune, deploy software, and resolve workstation or basic network issues for both office and remote field staff. The role requires IT proficiency, strong troubleshooting, and excellent communication as you maintain asset records and assist with onboarding and offboarding

Qualifications

• Associate degree in Information Technology or related field is preferred.
• Up to four years of relevant experience in desktop support, help desk, or endpoint deployment.
• Experience with Active Directory, Intune, Microsoft 365, and Windows environments.
• Strong troubleshooting, documentation, customer service, and time-management skills.

Responsibilities

• Provision new-hire accounts, AD profiles, and group memberships.
• Enroll and configure company devices in Microsoft Intune; deploy apps and policies.
• Order, inventory, and deploy laptops, mobiles, hotspots, and peripherals.
• Maintain software licenses and records.
• Support workstations and peripherals; resolve hardware and network issues.
• Respond to service calls from office and remote field employees.
• Create and close IT service tickets with clear notes.
• Escalate advanced issues to appropriate resources.
• Maintain asset records and manage offboarding returns.

Skills

Active Directory

Microsoft Intune

Microsoft 365

Windows OS

Mobile device management

Endpoint lifecycle management

Troubleshooting

Documentation

Customer service

Time management

Education

Associate degree in Information Technology or related field

Tools

SharePoint

Power Apps

Job description

NorthStar Energy Solutions, a Quanta Services, Inc. company, is seeking a hands-on IT Computer Specialist to support the full lifecycle of employee technology in Grand Prairie, TX.

You will provision accounts, enroll devices in Intune, deploy software, and resolve workstation or basic network issues for both office and remote field staff. The role requires IT proficiency, strong troubleshooting, and excellent communication as you maintain asset records and assist with onboarding and offboarding