IT Computer Specialist: Endpoint Deployment & Field Support

NorthStar Energy Solutions, LLC; Grand Prairie (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k) with immediate matching

Medical, dental, and vision benefits

PPO, HSA, or FSA option

Short-term and long-term disability

Employee discounts

Job summary

NorthStar Energy Solutions, LLC is seeking a hands-on IT Computer Specialist to support the full lifecycle of employee technology at our Grand Prairie, TX operations. You will provision accounts, deploy devices, manage licenses, and troubleshoot hardware and software for office and remote staff.

The role emphasizes device enrollment, asset tracking, and secure retirement of devices, with opportunities to collaborate across IT teams and support a growing workforce.

Qualifications

• Associate degree in IT or equivalent experience.
• Experience with Active Directory and Intune.
• Experience with Windows and MDM.
• Strong troubleshooting and documentation.
• Ability to support both office and remote field employees.
• Experience with basic networking and Starlink connectivity.

Responsibilities

• Provision and manage user accounts and access on onboarding.
• Configure and enroll devices in Intune; manage apps and policies.
• Inventory, deploy, and support laptops and mobile devices.
• License management and record-keeping for software.
• Set up and support workstations and peripherals.
• Diagnose and resolve hardware, software, OS, authentication, printing, and connectivity issues.
• Provide remote or on-site support to office and remote employees.
• Troubleshoot network connectivity: Wi-Fi, Ethernet, VPN, IP addressing, hotspots, Starlink.
• Create and close IT tickets with clear notes and resolutions.
• Escalate advanced issues to appropriate teams.
• Maintain asset records and lifecycle tracking.
• Handle offboarding device collection and secure disposal.

Skills

Active Directory

Microsoft Intune

Microsoft 365

Windows OS

MDM (Mobile Device Management)

Endpoint lifecycle mgmt

Networking basics

Device provisioning

Documentation

Customer service

Education

Associate degree in IT or related field

Tools

SharePoint

Power Apps

Starlink connectivity

Job description

NorthStar Energy Solutions, LLC is seeking a hands-on IT Computer Specialist to support the full lifecycle of employee technology at our Grand Prairie, TX operations. You will provision accounts, deploy devices, manage licenses, and troubleshoot hardware and software for office and remote staff.

The role emphasizes device enrollment, asset tracking, and secure retirement of devices, with opportunities to collaborate across IT teams and support a growing workforce.