IT Endpoint Intern

The Pennsylvania State University; State College (Centre County); On-site; USD 20,664 - 27,552; Part time

Job summary

Dormont Manufacturing Co is seeking students for a part-time position in information technology services at Penn State's Applied Research Laboratory. You will assist with desktop systems administration, computing support, networking, and cybersecurity within a dynamic environment.

This role requires strong communication, customer service, and technical writing skills. The position offers flexible hours, with up to 20 hours per week during semesters and 40 hours in the summer.

Qualifications

• Ability to assist in endpoint systems administration.
• Experience with OS installation, configuration, and testing.
• Strong technical writing abilities.

Responsibilities

• Assist in computer deployment ticketing.
• Help with OS installation and desktop customization.
• Support equipment inventory and auditing.

Skills

Excellent communication

Customer service

Technical writing

Organizational skills

Tools

Microsoft Windows

Linux systems

Job description

JOB DESCRIPTION AND POSITION REQUIREMENTS

The Information Technology Services Office of the Applied Research Laboratory (ARL) at Penn State is seeking students to work across a variety of information technology disciplines including, but not limited to: endpoint systems administration, computing support, networking, and cybersecurity. ARL is an authorized DoD SkillBridge partner and welcomes all transitioning military members to apply.

RESPONSIBILITIES

• Assisting in Computer deployment ticketing
• Assisting in OS installation, configuration, and testing of end-user desktop computing hardware and software
• Assisting in end-user desktop customization and delivery
• Assisting with equipment inventory and auditing
• Technical writing
• Assisting in the development of process and equipment documentation
• Assisting with software package updating, development, and testing
• Assisting with various initiatives and other duties as assigned

REQUIRED SKILLS AND EXPERIENCE

• Excellent communication, customer service, technical writing, and organizational skills

PREFERRED SKILLS AND EXPERIENCE

• Configuration, installation, and support of desktop computing equipment as well as programming
• Microsoft Windows and Linux systems in a domain environment

The successful candidate will work up to 20 hours per week during the fall and spring semesters and 40 hours per week over the summer. Hours will vary.

This is a paid part-time position, located near Penn State's University Park Campus in State College, PA. Relocation and housing are not provided.

Employment with the University will require successful completion of background check(s) in accordance with University policies. All positions at ARL require candidates to possess the ability to obtain a government security clearance; you will be notified during the interview process if this position is subject to a government background investigation. You must be a U.S. citizen to apply. Employment with the ARL will require successful completion of a pre‑employment drug screen.

EEO IS THE LAW

Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.