Systems Administrator Intern

The Applied Research Laboratory at Penn State University; University Park (TX); On-site; USD 16,531 - 24,796; Part time

Job summary

The Applied Research Laboratory at Penn State University is seeking a self-motivated Systems Administrator Intern to join the Computing Services Department within ITS at ARL. This paid internship offers exposure to secure, compliant IT services supporting ARL’s cutting-edge research and the DoD SkillBridge program welcomes transitioning military members.

Responsibilities include documenting processes, updating SOPs, creating training materials, assisting with ticket queues, and collaborating

Qualifications

• Ability to express ideas clearly to support teamwork and collaboration.
• Proven ability to learn processes and procedures quickly.
• Strong information gathering and reading skills.

Responsibilities

• Identify, analyze, and document processes for efficiency and tier movement.
• Collaborate with teams to create or update SOPs.
• Create training documentation for complex systems and applications.
• Assist with ticketing queues and other assigned tasks.
• Interact with Information Technology professionals on a routine basis.

Skills

Teamwork

Communication

Learning quickly

Information gathering

Problem solving

Flexibility

Multi-tasking

Job description

Application Instructions

Current Penn State employee (faculty, staff, technical service, or student): please login to Workday to complete the internal application process. Do not apply here, apply internally through Workday.
Current Penn State student (not employed previously at the university) and seeking employment with Penn State: please login to Workday to complete the student application process. Do not apply here, apply internally through Workday.
If you are not a current employee or student, please click “Apply” and complete the application process for external applicants.

Job Description and Position Requirements

We are searching for a self‑motivated, quality conscious Systems Administrator Intern to join our Computing Services Department within the Information Technology Services Office at the Applied Research Laboratory (ARL) at Penn State. ARL Information Technology Services provides ARL’s administrative and research computing environments and capabilities, delivering secure, responsive, efficient, effective, and compliant IT services and operations to meet the demanding needs of ARL’s leading edge research. ARL is an authorized DoD SkillBridge partner and welcomes all transitioning military members to apply.

You Will:

• Identify, analyze, and document processes to allow those processes to be streamlined or shifted to a lower tier team.
• Collaborate with technical teams to create or update standard operating procedures (SOPs).
• Create or update training documentation for complex systems and applications.
• Assist with ticketing queues and other assigned tasks.
• Routinely interact with other Information Technology professionals.

Required skills/experience areas include:

• Ability to express yourself and your ideas clearly in order to contribute to strong teamwork and effective collaboration.
• Success in an office environment, where various forms of communication and organizational skills were crucial to be effective.
• Ability to quickly learn and understand processes and procedures.
• Strong ability to gather information through interviewing and reading specifications.
• Desire to learn and improve on computer‑related knowledge.
• The ability to be flexible with rapidly changing priorities.
• Demonstrated ability to work through a difficult problem, sometimes by multi‑tasking, while using proper steps to define/formulate ideas to reach a solution.

Preferred skills/experience areas include:

• Current eligibility for access to classified information at the Secret level or higher and may be subject to a government background investigation to upgrade clearance eligibility, if required.
• Previous success with collaborations in a team‑oriented culture.
• Knowledge of DoD Regulations: Familiarity with security standards and regulations, such as DoD 8500.01 and NIST guidelines.

Location and Scheduling

Your working location will be on‑site, with the possibility of some work being hybrid on‑site/work from home. The successful candidate will work up to 20 hours per week during the fall and spring semesters and 40 hours per week over the summer. This is a paid internship opportunity located in State College, PA. Relocation and housing are not provided.

Security and Background Checks

You will be subject to a government security investigation, and you must be a U.S. citizen to apply. Employment with the ARL will require successful completion of a pre‑employment drug screen. Employment with the University will also require successful completion of background check(s) in accordance with University policies.

EEO Statement

Penn State is an equal‑opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814‑865‑1473.