Systems Administrator Intern

Applied Research Laboratory at the Penn State University; State College (Centre County); Hybrid; USD 24,796 - 30,307; Full time

Job summary

The Applied Research Laboratory (ARL) at Penn State is seeking a self-motivated Systems Administrator Intern for the Computing Services Department within IT Services. This paid internship provides exposure to ARL’s secure, compliant IT operations in a cutting-edge research environment.

You will document processes, update SOPs, create training materials, and support ticket queues while collaborating with IT professionals. On-site with potential hybrid options.

Qualifications

• Express yourself clearly to contribute to teamwork and collaboration.
• Experience in an office environment with strong communication and organizational skills.
• Ability to quickly learn and understand processes.
• Ability to gather information through interviewing and reading specifications.
• Desire to learn and improve computer-related knowledge.
• Flexibility with rapidly changing priorities.
• Ability to multi-task and formulate ideas to reach a solution.

Responsibilities

• Identify, analyze, and document processes to streamline or shift to a lower tier team.
• Collaborate with technical teams to create or update SOPs.
• Create or update training documentation for complex systems and applications.
• Assist with ticketing queues and other assigned tasks.
• Routinely interact with other Information Technology professionals.

Skills

Clear communication

Team collaboration

Learning quickly

Information gathering

Desire to learn

Flexibility with priorities

Problem solving

Job description

We are searching for a self-motivated, quality conscious Systems Administrator Intern to join our Computing Services Department, within the Information Technology Services Office at the Applied Research Laboratory (ARL) at Penn State. ARL Information Technology Services provides ARL’s administrative and research computing environments and capabilities, delivering secure, responsive, efficient, effective, and compliant IT services and operations to meet the demanding needs of ARL’s leading edge research.

ARL is an authorized DoD SkillBridge partner and welcomes all transitioning military members to apply.

You will:

• Identify, analyze, and document processes to allow those processes to be streamlined or shifted to a lower tier team
• Collaborate with technical teams to create or update standard operating procedures (SOPs)
• Create or update training documentation for complex systems and applications
• Assist with ticketing queues and other assigned tasks
• Routinely interact with other Information Technology professionals

Required skills/experience areas include:

• Ability to express yourself and your ideas clearly in order to contribute to strong teamwork and effective collaboration
• Success in an office environment, where various forms of communication and organizational skills were crucial to be effective
• Ability to quickly learn and understand processes and procedures
• Strong ability to gather information through interviewing and reading specifications
• Desire to learn and improve on computer-related knowledge
• The ability to be flexible with rapidly changing priorities
• Demonstrated ability to work through a difficult problem, sometimes by multi-tasking, while using proper steps to define/formulate ideas to reach a solution

Preferred skills/experience areas include:

• Current eligibility for access to classified information at the Secret level or higher and may be subject to a government background investigation to upgrade clearance eligibility, if required
• Previous success with collaborations in a team-oriented culture
• Knowledge of DoD Regulations: Familiarity with security standards and regulations, such as DoD 8500.01 and NIST guidelines

Your working location will be on-site, with the possibility of some work being hybrid on-site/work from home. Questions related to flexible work should be directed to the hiring manager during the interview process.

The successful candidate will work up to 20 hours/week during the fall and spring semesters and 40 hours/week over the summer. This is a paid internship opportunity located in State College, PA. Relocation and housing are not provided.

You will be subject to a government security investigation, and you must be a U.S. citizen to apply. Employment with the ARL will require successful completion of a pre-employment drug screen.

BACKGROUND CHECKS/CLEARANCES

Employment with the University will require successful completion of background check(s) in accordance with University policies.Notice regarding employment at the Applied Research Laboratory (ARL):Employees must be eligible to obtain a government security clearance, participate in the ARL drug testing program, and comply with electronic and physical monitoring requirements applicable to federal contractors. ARL operates in a secure information environment involving Unclassified, Controlled Unclassified Information (CUI), and Classified information. Personal electronic devices brought onsite must be registered and may be restricted from certain areas. You must be a U.S. citizen to apply.

CAMPUS SECURITY CRIME STATISTICS

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review.

EEO IS THE LAW

Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.