IT Endpoint Intern

Applied Research Laboratory at the Penn State University; State College (Centre County); On-site; USD 16,531 - 27,552; Part time

Job summary

Applied Research Laboratory at the Penn State University in University Park area seeks students to work across IT disciplines including endpoint systems administration, computing support, networking, and cybersecurity.

The paid, part-time position offers up to 20 hours weekly during fall/spring and up to 40 hours weekly in summer, located near Penn State's University Park Campus in State College, PA. No housing provided. Background checks may be required.

Qualifications

• Strong communication and customer service skills are required.
• Excellent written communication for technical documents.
• Organizational skills to manage tasks and documentation.

Responsibilities

• Assist in deployment ticketing and OS installation tasks.
• Assist with end-user desktop setup and configuration.
• Assist with equipment inventory and auditing.
• Create and update technical documentation.
• Support software updates and testing activities.
• Contribute to process improvements and documentation.
• Support various IT initiatives as assigned.

Skills

Excellent communication

Customer service

Technical writing

Organizational skills

Job description

The Information Technology Services Office of the Applied Research Laboratory (ARL) at Penn State is seeking students to work across a variety of information technology disciplines including, but not limited to: endpoint systems administration, computing support, networking, and cybersecurity.

ARL is an authorized DoD SkillBridge partner and welcomes all transitioning military members to apply.

Responsibilities include:

• Assisting in Computer deployment ticketing
• Assisting in OS installation, configuration, and testing of end-user desktop computing hardware and software
• Assisting in end-user desktop customization and delivery
• Assisting with equipment inventory and auditing
• Technical writing
• Assisting in the development of process and equipment documentation
• Assisting with software package updating, development, and testing
• Assisting with various initiatives and other duties as assigned

Required skills and experience include:

• Excellent communication, customer service, technical writing, and organizational skills

Preferred skills and experience include:

• Configuration, installation, and support of desktop computing equipment as well as programming
• Microsoft Windows and Linux systems in a domain environment

The successful candidate will work up to 20 hours per week during the fall and spring semesters and 40 hours per week over the summer. Hours will vary.

This is a paid part-time position, located near Penn State's University Park Campus in State College, PA. Relocation and housing are not provided.

ARL's purpose is to research and develop innovative solutions to challenging scientific, engineering, and technology problems in support of the Navy, the Department of Defense (DoD), and the Intelligence Community (IC).

FOR FURTHER INFORMATION on ARL, please visit our web site at www.arl.psu.edu

BACKGROUND CHECKS/CLEARANCES

Employment with the University will require successful completion of background check(s) in accordance with University policies.All positions at ARL require candidates to possess the ability to obtain a government security clearance; you will be notified during the interview process if this position is subject to a government background investigation. You must be a U.S. citizen to apply. Employment with the ARL will require successful completion of a pre-employment drug screen.

CAMPUS SECURITY CRIME STATISTICS

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.

EEO IS THE LAW

Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.

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