IT End-User Support Intern (On-Site) – Tuition Assistance

Salt River Project (SRP); Tempe (AZ); On-site; USD 21,000 - 30,000; Part time

Job summary

Salt River Project (SRP) in Tempe, AZ is seeking a motivated College Intern to support the End User Support team. You will gain hands-on experience delivering IT support to SRP employees and peers across devices, apps, and services.

You will work 32–40 hours per week, collaborating with teams, learning SRP processes, and contributing to knowledge resources while exploring a future career with SRP.

Qualifications

• Requires high school diploma, GED, or equivalent.
• Strong communication and teamwork abilities.
• Shows initiative, curiosity, and willingness to learn.
• Able to organize work, prioritize tasks, and meet deadlines.
• Foundational IT knowledge or coursework is preferred.
• Experience with Microsoft Office or similar tools is preferred.

Responsibilities

• Provide on-site IT support in a walk-up center for issues and devices.
• Troubleshoot applications, OS, services, hardware, and network connectivity.
• Collaborate with other support tiers to fulfill requests and resolve issues.
• Follow defined processes for Incident Management and Requests.
• Create knowledge articles for stakeholders.
• Assist with other duties as needed.

Skills

Effective written and verbal comms

Team collaboration

Initiative & curiosity

Time management

Foundational IT knowledge

MS Office proficiency

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Salt River Project (SRP) in Tempe, AZ is seeking a motivated College Intern to support the End User Support team. You will gain hands-on experience delivering IT support to SRP employees and peers across devices, apps, and services.

You will work 32–40 hours per week, collaborating with teams, learning SRP processes, and contributing to knowledge resources while exploring a future career with SRP.