IT End User Enablement Lead for Landmark Tunnel Project
Platinum Global Talent Solutions Ltd.
An application made for this job — a tailored resume and cover letter that speak straight to the posting.
Job summary
Platinum Global Talent Solutions is seeking an experienced IT Manager - End User Enablement / Solutions Specialist to oversee and optimize end-user capabilities for the Hudson Tunnel Project. You will lead enablement, design productivity solutions, and deliver training to diverse user groups.
The role emphasizes adoption, security, and scalable IT solutions across Microsoft 365, SharePoint, and PMIS, with collaboration across project controls, field engineers, and staff to drive efficient
Qualifications
- Bachelor's degree in Information Technology, Information Systems, Computer Science, Business Technology, or a related field.
- 5–10+ years of experience in IT user enablement, digital adoption, or advanced IT solutions delivery.
- Hands-on experience with Microsoft 365, SharePoint, collaboration tools, workflow automation, and enterprise productivity platforms.
- Proven ability to design and deliver training, enablement programs, and user-centered technology solutions.
- Strong communication and facilitation skills, with the ability to engage technical and non-technical audiences.
Responsibilities
- Drive end‑user enablement programs, including training, onboarding sessions, and targeted adoption initiatives for key user groups.
- Design and implement productivity solutions such as templates, automations, workflows, and collaboration patterns across Microsoft 365, SharePoint, PMIS, and related platforms.
- Develop and maintain user‑focused documentation, guides, knowledge articles, and best‑practice playbooks to support scalable adoption.
- Partner with cross‑functional teams to understand business needs and translate them into intuitive, user‑centered technology solutions.
- Monitor system usage, adoption trends, and user feedback, identifying opportunities to improve usability, efficiency, and digital literacy.
- Ensure reliability, security, and compliance of end‑user solutions while supporting continuous improvement across the IT environment.
Skills
Education
Tools
Job description
Platinum Global Talent Solutions is seeking an experienced IT Manager - End User Enablement / Solutions Specialist to oversee and optimize end-user capabilities for the Hudson Tunnel Project. You will lead enablement, design productivity solutions, and deliver training to diverse user groups.
The role emphasizes adoption, security, and scalable IT solutions across Microsoft 365, SharePoint, and PMIS, with collaboration across project controls, field engineers, and staff to drive efficient
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
