IT Disaster Recovery & Business Resilience Analyst

Americold Realty Trust, Inc.; Atlanta (GA); Hybrid; USD 70,000 - 90,000; Full time

Job summary

Americold seeks a IT Resilience Coordinator to ensure rapid recovery of critical technology systems after disruptions such as cyber-attacks or outages. You will plan, test, and coordinate recovery efforts to keep the business operating during incidents.

You will work with the resiliency team to monitor ITDR plans, conduct impact analyses, and coordinate DR activities across AMC Global Regions, ensuring documentation and status updates are maintained and improvements implemented.

Qualifications

• 1-3 years of experience in project coordination or related roles.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience with tracking tools or systems (Resiliency Tool, ServiceNow, Jira, Excel) is a plus.

Responsibilities

• As part of AMC business resiliency team, will peer/interact with the business continuity and crisis management team members.
• Support the development, monitoring, and maintenance of IT Disaster Recovery (ITDR) plans and procedures.
• Conduct Application Impact Analyses (AIA) to identify critical systems and recovery requirements.
• Coordinate disaster recovery testing, exercises, and simulations.
• Monitor compliance with recovery objectives (RTO and RPO).
• Partner with infrastructure, application, cybersecurity, and business teams to improve resilience.
• Track and remediate gaps identified during testing or audits.
• Support regulatory, risk management, and audit requirements.
• Maintain inventories of critical applications, dependencies, and recovery strategies.
• Track and manage Disaster Recovery (DR) and Business Continuity (BC) activities across IT teams across AMC Global Regions.
• Monitor and update status in the resiliency tool (green/yellow/red tracking)
• Follow up with IT owners to ensure tasks, testing, and deliverables stay on schedule
• Identify roadblocks and elevate issues to leadership when needed
• Support coordination and execution of DR testing activities and DRPs
• Maintain accurate documentation, reporting, and status updates
• Help ensure continuity plans are actively progressing and aligned with timelines

Skills

Project coordination

Project management

Business analysis

Strong communication

Attention to detail

Education

Bachelor’s degree in IT or related field

Tools

Resiliency Tool

ServiceNow

Jira

Excel

Job description

Americold seeks a IT Resilience Coordinator to ensure rapid recovery of critical technology systems after disruptions such as cyber-attacks or outages. You will plan, test, and coordinate recovery efforts to keep the business operating during incidents.

You will work with the resiliency team to monitor ITDR plans, conduct impact analyses, and coordinate DR activities across AMC Global Regions, ensuring documentation and status updates are maintained and improvements implemented.