Manager, Business Continuity

Resilience Forward; Atlanta, Northern (GA, KY); Hybrid; USD 110,000 - 150,000; Full time

Job summary

The Manager, Business Continuity at Americold leads enterprise-wide continuity and resilience initiatives, partnering with operations, IT, safety, security and risk teams to prevent, respond to, and recover from disruptions across a global cold storage network.

You will develop and execute BCM/DR strategies, conduct BIAs and risk assessments, set RTOs/RPOs, manage recovery plans, and lead crisis response while delivering executive reporting and program improvements.

Qualifications

• Experience building or maturing a BC/DR program in complex, multi-site or global operations.
• Facilitate business impact analyses and enterprise risk assessments.
• Develop, maintain and test business continuity and disaster recovery plans.
• Establish and monitor recovery time objectives (RTOs) and recovery point objectives (RPOs).
• Excellent verbal and writing communication skills.

Responsibilities

• Support BCM/governance, policies, standards, and continuous improvement.
• Lead crisis response and coordinate recovery activities.
• Partner with operations, IT, cyber security, safety, and corporate functions.
• Drive corrective actions and program enhancements.
• Manage resilience-related technology platforms and third-party providers.
• Support regulatory, customer, and internal audit reviews.

Skills

Business continuity

Disaster recovery planning

Crisis management

Risk assessment

Executive reporting

Stakeholder communication

Job description

The Manager, Business Continuity is responsible for supporting Americold's enterprise-wide business continuity, operational resilience, crisis management, and IT disaster recovery programs. This role develops and executes strategies that enable the organization to prevent, prepare for, respond to, and recover from business disruptions across a global network of temperature-controlled facilities, transportation operations, and corporate functions. The position partners closely with executive leadership, technology, operations, safety, security, and risk management teams to strengthen organizational resilience, protect critical business processes, and ensure continuity of service for customers.

Job role

• Support the enterprise business continuity management (BCM)/business resiliency program, including governance, policies, standards, and continuous improvement.
• Experience building or maturing a BC/DR program in a complex, multi-site, or global operations environment (e.g., supply chain, logistics) preferred.
• Facilitate business impact analyses (BIA) and enterprise risk assessments.
• Develop, maintain, and test business continuity and disaster recovery plans.
• Establish and monitor recovery time objectives (RTOs) and recovery point objectives (RPOs).
• Lead crisis response efforts and coordinate recovery activities.
• Develop executive reporting and program metrics.
• Partner across operations, IT, cyber security, safety, and corporate functions.
• Drive corrective actions and program enhancements.
• Manage resilience-related technology platforms and third-party service providers.
• Support regulatory, customer, and internal audit reviews.
• Excellent verbal and writing communication skills.