IT Director - Strategy, Security & Operations

Specialized Transportation Services; Smyrna (TN); On-site; USD 95,000 - 130,000; Full time

Job summary

Specialized Transportation Services, Inc. (STS) in Smyrna, TN seeks an IT Director to own day-to-day help desk activities and the company's broader technology strategy. This player-coach role balances hands-on support with strategic work, security, infrastructure, and vendor management.

Compensation ranges from $95,000 to $130,000 based on experience, with reporting to the CEO and involvement in core operations like dispatch, ELD/compliance, and customer EDI.

Qualifications

• Experience leading IT teams and strategy in an operations-heavy environment.
• Strong vendor and project management capabilities are essential.
• Ability to communicate complex tech decisions to non-technical leadership.

Responsibilities

• Serve as primary IT contact for employees; manage helpdesk, systems, hardware, software.
• Develop and execute a long-term technology roadmap; oversee security, backups, DR.
• Lead technology projects from planning through implementation and vendor management.
• Ensure dispatch, ELD/compliance, and customer EDI systems run reliably and scale with growth.

Skills

IT leadership

Vendor management

Project management

Communication

AI tools for efficiency

Help desk support

Security planning

Tools

TMS/dispatch software

ELD

EDI

Security tooling

Job description

Specialized Transportation Services, Inc. (STS) in Smyrna, TN seeks an IT Director to own day-to-day help desk activities and the company's broader technology strategy. This player-coach role balances hands-on support with strategic work, security, infrastructure, and vendor management.

Compensation ranges from $95,000 to $130,000 based on experience, with reporting to the CEO and involvement in core operations like dispatch, ELD/compliance, and customer EDI.