IT Desktop Technician Support

TechDigital Group; Miami (FL); On-site; USD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a skilled R&D Computer Technician to join their Miami team. In this pivotal role, you will be responsible for maintaining, operating, and troubleshooting a variety of computer systems and peripherals. Your expertise in Linux operating systems will be crucial as you assist with software configurations for medical devices and manage the software development lab. This position offers a dynamic environment where you will collaborate closely with engineering teams, ensuring that all systems operate smoothly and efficiently. If you are detail-oriented and thrive in a fast-paced setting, this opportunity is perfect for you.

Qualifications

• 3-5 years of technician experience in Computer/Electronics is required.
• Understanding of configuration management systems is essential.

Responsibilities

• Maintain and repair computers and networking equipment.
• Provide technical support for R&D engineering group.

Skills

Computer Maintenance

Device Driver Compilation

Linux Operating Systems

Technical Support

Configuration Management

Scripting (Python, PowerShell, Bash)

Networking Knowledge

Attention to Detail

Communication Skills

R&D Experience

Education

Associate Degree in Technical Field

Tools

VMware

Hyper-V

AWS

Azure

Job description

100% onsite in Miami
Shift: Mon-Fri 8 to 5

Top 3 skills

1. Maintain, operate, test, inspect, perform preventative maintenance, and repair all types of Computers (GPU/CPU, motherboard, network cards, chipset), Peripheral (touch screens, Printers), Servers, and other networking equipment.
2. Compile and execute custom device drivers and/or modify existing drivers from source using hardware-specific APIs (application programming interfaces).
3. Experience with Linux-based operating systems (boot, scheduler, task manager, daemons, linking, networking and shell script configuration control)

As an R&D Computer Technician, you will be responsible for setup, debugging & troubleshooting of Computer equipment and software configurations of medical devices. You will assist the R&D software engineering processes for testing. You will manage the software development/engineering lab and Server room to maintain the software/hard configuration as per specifications. You will create software Images/media from the Cloud and Install them on the computers using Linux operating systems.

RESPONSIBILITIES (include but are not limited to):

• Maintain, operate, test, inspect, perform preventative maintenance, and repair all types of Computers (GPU/CPU, motherboard, network cards, chipset), Peripheral (touch screens, Printers), Servers, and other networking equipment.
• Compile and execute custom device drivers and/or modify existing drivers from source using hardware-specific APIs (application programming interfaces).
• Provide technical support for the R&D engineering group including setup, debugging & troubleshooting new devices/servers and processes, tooling support.
• Assist, prepare, develop, and implement documentation, including work instructions, standard operating procedures, technical reports, change requests, and formal test protocols and reports.
• Generate purchase orders, coordinate orders and deliveries with vendors, Inventory management, shipping & receiving computer equipment, preparing commercial invoices, and liaising with internal Customs specialists.
• Maintaining equipment records and daily work logs.

REQUIRED SKILLS, ABILITIES, AND QUALIFICATIONS:

• Associate degree or higher in some form of technical field is preferred.
• 3 to 5 years of technician experience in a Computer/Electronics.
• Understanding of configuration management systems and large-scale software development.
• Experience with Linux-based operating systems (boot, scheduler, task manager, daemons, linking, networking and shell script configuration control).
• Experience with virtualization technologies (e.g., VMware, Hyper-V) and cloud platforms (e.g., AWS, Azure).
• Proficiency in programming and scripting languages (e.g., Python, PowerShell, Bash).
• Knowledge of Networking.
• Strong attention to detail.
• Previous experience in an R&D and/or manufacturing environment preferred.
• Strong communication skills, both written and verbal.
• Ability to handle multiple, competing priorities in a continuously changing environment.