IT Coordinator: Help Desk & Access Admin (Entry-Level)

Paylocity; Dallas, Northern (TX, KY); Hybrid; USD 28,000 - 32,000; Part time

Job summary

The Commit Partnership is seeking an entry-level IT Coordinator to support daily technology operations, manage help desk tickets, and assist with user access and licensing in Microsoft 365. You will help maintain records, assist with IT projects, and provide cross-department support.

This part-time role (30 hours/week) offers hands-on learning in IT administration, information management, and project coordination, with on-site collaboration and a friendly, supportive team environment.

Qualifications

• No prior professional IT experience required; entry-level role.
• Strong organization, detail orientation, and ability to learn.
• Ability to gather information, ask clarifying questions, and elevate issues.
• Strong communication and customer service skills.
• Willingness to collaborate across departments.

Responsibilities

• Support IT help desk and user support with ticket logging and updates.
• Process user access, licensing, onboarding, and offboarding tasks in Microsoft 365.
• Provide project coordination support for IT initiatives and documentation.
• Assist with SharePoint and information-management projects.
• Collaborate across departments and provide front desk backup as needed.

Skills

Strong organizational skills

Attention to detail

Communication and customer service

Ability to learn new technology

Ability to manage multiple priorities

Team collaboration

Discretion with information

Education

High school diploma or equivalent

Pursuing IT coursework/certificate/degree

Tools

Microsoft 365

Ticketing systems

Freshservice

SharePoint

Job description

The Commit Partnership is seeking an entry-level IT Coordinator to support daily technology operations, manage help desk tickets, and assist with user access and licensing in Microsoft 365. You will help maintain records, assist with IT projects, and provide cross-department support.

This part-time role (30 hours/week) offers hands-on learning in IT administration, information management, and project coordination, with on-site collaboration and a friendly, supportive team environment.