Tech Support Coordinator

Hawaii Academy of Arts & Science PCS; Pahoa (HI); On-site; USD 65,000 - 90,000; Full time

Job summary

Hawaii Academy of Arts and Science PCS seeks a Tech Support Coordinator for the 2026-2027 school year. The position entails high-level network administration on LAN, WAN, and server systems, plus the installation and maintenance of structured data cabling, wireless, IP cameras, fiber, and IP telephony across multiple sites.

Travel to external sites is required. The role supports classroom technology including Chromebook management, student email, content filtering, interactive displays, print

Qualifications

• Bachelor’s degree + 2 years networking experience or equivalent.
• Strong communication and interpersonal skills.
• Security+ certification or equivalent cybersecurity experience strongly desired.

Responsibilities

• Perform high level network administration on LAN, WAN, and server systems.
• Maintain and monitor key systems to ensure connectivity and data integrity.
• Install and maintain structured data cabling, wireless, IP cameras, fiber, and IP telephony.
• Assist IT Director with Chromebook management, student email, content filtering, interactive televisions, print management, inventory, and other duties.

Skills

Networking

LAN/WAN

Server OS

PowerShell

Docker

CiscoOS

IP Telephony

Chromebook Management

Security+

Education

Bachelor’s Degree in Computer Science or related field

Microsoft Certifications

Tools

Virtual Machines

Docker

Apache

Nginx

Windows Server

Linux

GAMM

Firewall configurations

Job description

Hawaii Academy of Arts and Science PCS seeks the following position for the 2026-2027 school year.

Tech Support Coordinator

Full Time, 12 month

Summary:

TheTechSupportCoordinatorperforms high level network administration on LAN, WAN, and server systems. Maintenance and monitoring of key systems to ensure uninterrupted connectivity and data integrity. Also installs and maintains structured data cabling, wireless systems, ip camera systems, fiber optic connections, and ip telephony. TheTechSupportCoordinatorresponds tosupportrequests and must which requires frequent travel to external sites. Response to requests may be communicated in email, in person, and remotely. Assists IT Director with classroom technology to include Chromebook and Chromebook Management, student email and user management, content filtering, interactive televisions, print management, documentation, change management, inventory and other duties as assigned. TheTechSupportCoordinatormust maintain professionalism, integrity, and adhere to strict confidentiality in the performance of their duties and perform other duties as assigned.Works to create a school culture that emphasizes quality, continuous improvement, teamwork and high performance.

Education, Experience and Qualifications:

Bachelor’s Degree in Computer Science or related field plus (2) years of computer experience working with networking infrastructure and WAN networks (Microsoft Certifications), OR any equivalent combination of education and experience.

Excellent communication and interpersonal skills.

Security+(plus) certification or equivalent cybersecurity experience strongly desired.

This position requires travel to multiple sites on a regular basis.Valid driver license, satisfactory traffic abstract, daily access to a registered and insured vehicle are required.

Special Requirements:

• Flexible work schedule, occasional evening and weekend work.
• Working knowledge of LAN and WAN topologies and architecture, including Multi Vlan architecture. Must be able to construct, operate and maintain LAN and WAN Networks.
• A complete knowledge of network equipment such as switches, routers, and associated equipment and how to construct and maintain networks.
• Working knowledge of Server and PC operating systems - such as Windows Server, Windows Professional, Linux, MacOS, Android and IOS.
• Must be proficient in command line OS such as Linux, PowerShell, GAMM, and CiscoOS.
• Must be proficient in Virtual Machines, Docker containers, Apache, Nginx, and other self hosted platforms.
• Must have knowledge of Firewall servers and basic rule setting programming.
• Understands, installs and configures network equipment utilizing varied protocols such as: TCP/IP, DNS, DHCP, Multicast, HTTP and TCP/UDP
• Must have a working knowledge of IP Telephony.
• Working knowledge of PC hardware and components including processors, mother boards, accessories, cards, peripherals.
• Working knowledge of PC/LAN application software including word processing, spreadsheets, e-mail, some administration in database management and development tools. Must be able to install, configure, and administer those systems.
• Ability to model programs and systems to needs of users for desired results; understand and follow oral and written instructions; explain technical material in layman terms.
• Ability to make contacts with other departments, requiring tact and judgment to avoid friction; frequent contacts with executives on matters requiring explanations and discussions; frequent contacts involving the carrying out of programs and schedules; regular and frequent outside contact with persons requiring tact and judgment; requires well developed sense of strategy and timing.
• Ability to work effectively with student, parent, community, staff and board advisory committees.

*** Equivalent combination of education and experience will be considered. ***

Must be ethical and honest. Must have excellent interpersonal, organizational, time management, follow-through, and oral and written communication skills. Must be extremely flexible and able to work independently.

Must be knowledgeable and comfortable working with technology and software programs, including MS Excel and Word, Google Suite and other electronic communication systems and be able to acquire additional skills for use of software, databases or other information systems as necessary.

Must be able to meet professional obligations through effective work habits such as: meeting deadlines, honoring schedules, coordinating resources in an effective and timely manner, and demonstrating respect for others. Must be able to successfully analyze information, manage complexity, report results, enter data, and observe school and state policies as well as state and federal laws with attention to detail, confidentiality, and thoroughness. Must accept responsibility and be self-motivated. Must maintain a high level of confidentiality with regard to employees, students and parents and work effectively with school staff, district personnel, and the general public.

Desired competencies include self-motivation; enthusiasm; collaboration; high work standards; critical thinking; creativity; flexibility; and initiative.

Application Deadline:

August 9, 2026 or until filled.

Employment Type:
Full Time