IT Coordinator

GEODIS Group; Dallas, Northern (TX, KY); Hybrid; USD 48,000 - 62,000; Full time

Benefits offered by this job

Early wage access Rain app

Telemedical access First Stop Health

Health, dental, and vision insurance

Paid maternity and parental leave

Career development and mentorship

Job summary

GEODIS Group in Dallas, TX, seeks an IT Support role to assist the IT Manager and Corporate IT Team with troubleshooting network and server problems, installing and maintaining computer systems, and supporting telecommunication, networking, and related systems.

You will test and deploy new configurations, manage user rights and security policies, document IT processes, oversee data backups, maintain antivirus and licenses, and communicate maintenance updates to site and client management.

Qualifications

• Bachelor’s Degree in Computer Science from a 4 year college or university.
• Minimum 0 years related experience and/or training.
• Knowledge of third-party logistics, transportation systems, and/or warehouse management systems including Red Prairie or Manhattan LMS preferred.
• PC proficient with experience with Microsoft Outlook, Word Access and Excel.

Responsibilities

• Assists the IT Manager and Corporate IT Team with troubleshooting network and server problems
• Assists the IT Manager and Corporate IT Team with installing and maintaining computer systems, telecommunication systems, networking systems and other required systems, troubleshooting both hardware and software as needed
• Facilitates network setup and troubleshoot, hardware including PC’s, Printers and RF Scanners, and software changes that will benefit the organization
• Test and deploys new computer configurations
• Assists with management of policies for user rights and security
• Documents new and updates IT-related processes as needed
• Oversees backup of network resources and data throughout the network
• Maintains up to date virus software and definitions on all computer systems throughout the campus
• Maintains software inventory and licenses for the CIB devices and components
• Assists the IT Manager and Corporate IT Team with tasks needing completion or as specified by the IT Manager
• Other duties as required and assigned by manager
• Participates in team calls regarding LMS maintenance procedures and communicates updates/maintenance schedules to site management and client management as appropriate
• Provides user support, responds to service requests and assists with conducting test procedures for labor management system
• Administers process control, training, and equipment needs
• Identifies and recommends techniques to Operations for obtaining accurate data needed for reports and trend reviews
• Reviews system reports including process log, troubleshoots, and corrects errors

Skills

IT support

Education

Bachelor's degree in Computer Science

Tools

Red Prairie LMS

Manhattan LMS

Microsoft Outlook

Microsoft Word

Microsoft Access

Excel

Job description

GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.

Your role on the team:

• Assists the IT Manager and Corporate IT Team with troubleshooting network and server problems
• Assists the IT Manager and Corporate IT Team with installing and maintaining computer systems, telecommunication systems, networking systems and other required systems, troubleshooting both hardware and software as needed
• Facilitates network setup and troubleshoot, hardware including PC’s, Printers and RF Scanners, and software changes that will benefit the organization
• Test and deploys new computer configurations
• Assists with management of policies for user rights and security
• Documents new and updates IT-related processes as needed
• Oversees backup of network resources and data throughout the network
• Maintains up to date virus software and definitions on all computer systems throughout the campus
• Maintains software inventory and licenses for the CIB devices and components
• Assists the IT Manager and Corporate IT Team with tasks needing completion or as specified by the IT Manager
• Other duties as required and assigned by manager
• Participates in team calls regarding LMS maintenance procedures and communicates updates/maintenance schedules to site management and client management as appropriate
• Provides user support, responds to service requests and assists with conducting test procedures for labor management system
• Administers process control, training, and equipment needs
• Identifies and recommends techniques to Operations for obtaining accurate data needed for reports and trend reviews
• Reviews system reports including process log, troubleshoots, and corrects errors

What you need:

• Bachelor’s Degree in Computer Science from a 4 year college or university
• Minimum 0 years related experience and/or training
• Knowledge of third-party logistics, transportation systems, and/or warehouse management systems including Red Prairie or Manhattan LMS preferred
• PC proficient with experience with Microsoft Outlook, Word Access and Excel
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manual
• Ability to write routine reports and correspondence
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
• Ability to effectively communicate with technical and non-technical users
• Ability to prioritize multiple requests and respond timely
• Ability to spend long periods of time on one’s feet in a warehouse climate

What you gain from joining our team:

• Access wages early with the Rain financial wellness app
• Free telemedical access to doctors and therapists through First Stop Health is available on the first day of employment
• Health, dental, and vision insurance after 30 days of employment
• Paid maternity and parental leave
• Access to career development, employee resource groups, and mentorship programs
• Access to employee perks like fitness class discounts and free access to a relaxation and meditation app
• Free financial wellness programs
• Opportunities to volunteer and give back to your community
• + more!

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.