IT Coordinator

Geodi; Dallas (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health, dental, vision insurance

Paid maternity/parental leave

Career development programs

Mentorship opportunities

Telemedical access

Financial wellness programs

Volunteer opportunities

Job summary

GEODIS in the Dallas area is seeking an IT support specialist to work with the IT Manager and Corporate IT Team. You will troubleshoot network and server issues, install and maintain computer systems, and support telecommunication and networking infrastructure.

You will configure networks, manage hardware such as PCs, printers, and RF scanners, test new configurations, and document IT processes. Experience with LMS like Red Prairie or Manhattan LMS is a plus.

Qualifications

• Bachelor’s Degree in Computer Science or related field.
• 0 years related experience required or training.
• Familiarity with third-party logistics, transportation systems, or warehouse management systems like Red Prairie or Manhattan LMS preferred.
• Proficient with Microsoft Office (Outlook, Word, Excel, Access).
• Ability to read safety rules and technical manuals; write routine reports and correspondence.

Responsibilities

• Assist IT Manager and Corporate IT Team with troubleshooting network/server problems.
• Install and maintain computer systems, telecommunication, networking hardware and software.
• Test and deploy new computer configurations; manage user rights and security policies.
• Provide user support and respond to service requests; support LMS maintenance procedures.

Skills

Network troubleshooting

IT systems installation

Networking hardware

LMS maintenance

Data reporting

User support

LMS maintenance procedures

Documentation

Education

Bachelor’s Degree in Computer Science

Tools

Red Prairie LMS

Manhattan LMS

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft Access

Job description

GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.

Your role on the team:

• Assists the IT Manager and Corporate IT Team with troubleshooting network and server problems
• Assists the IT Manager and Corporate IT Team with installing and maintaining computer systems, telecommunication systems, networking systems and other required systems, troubleshooting both hardware and software as needed
• Facilitates network setup and troubleshoot, hardware including PC’s, Printers and RF Scanners, and software changes that will benefit the organization
• Test and deploys new computer configurations
• Assists with management of policies for user rights and security
• Documents new and updates IT-related processes as needed
• Oversees backup of network resources and data throughout the network
• Maintains up to date virus software and definitions on all computer systems throughout the campus
• Maintains software inventory and licenses for the CIB devices and components
• Assists the IT Manager and Corporate IT Team with tasks needing completion or as specified by the IT Manager
• Other duties as required and assigned by manager
• Participates in team calls regarding LMS maintenance procedures and communicates updates/maintenance schedules to site management and client management as appropriate
• Provides user support, responds to service requests and assists with conducting test procedures for labor management system
• Administers process control, training, and equipment needs
• Identifies and recommends techniques to Operations for obtaining accurate data needed for reports and trend reviews
• Reviews system reports including process log, troubleshoots, and corrects errors

What you need:

• Bachelor’s Degree in Computer Science from a 4 year college or university
• Minimum 0 years related experience and/or training
• Knowledge of third-party logistics, transportation systems, and/or warehouse management systems including Red Prairie or Manhattan LMS preferred
• PC proficient with experience with Microsoft Outlook, Word Access and Excel
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manual
• Ability to write routine reports and correspondence
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
• Ability to effectively communicate with technical and non-technical users
• Ability to prioritize multiple requests and respond timely
• Ability to spend long periods of time on one’s feet in a warehouse climate

What you gain from joining our team:

• Access wages early with the Rain financial wellness app
• Free telemedical access to doctors and therapists through First Stop Health is available on the first day of employment
• Health, dental, and vision insurance after 30 days of employment
• Paid maternity and parental leave
• Access to career development, employee resource groups, and mentorship programs
• Access to employee perks like fitness class discounts and free access to a relaxation and meditation app
• Free financial wellness programs
• Opportunities to volunteer and give back to your community
• + more!

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.