IT Configuration Technician I

Connection; Wilmington (OH); On-site; USD 25,000 - 33,000; Full time

Job summary

Connection in Wilmington, OH is seeking a Technician 1, Configuration to upgrade and configure computer systems and other customer orders, under direct supervision.

You will follow established procedures, verify hardware/software compatibility, and handle routine projects while contributing to a reliable, responsive IT support experience for customers. The team emphasizes quality, learning, and collaboration.

Qualifications

• High School or equivalency.
• CompTIA A+ or ITF+ Certification (or must obtain within 6 months of hire date).

Responsibilities

• Performs moderate to marginally advanced configuration jobs with minimal assistance from Senior Technicians and Leads while following work instruction documents.
• Ensures that hardware/software installed on customer's system is compatible and at the desired version level.
• Performs all other duties or special projects as assigned.

Skills

Configuration

Hardware compatibility

Education

High School diploma or equivalent

Job description

Connection in Wilmington, OH is seeking a Technician 1, Configuration to upgrade and configure computer systems and other customer orders, under direct supervision.

You will follow established procedures, verify hardware/software compatibility, and handle routine projects while contributing to a reliable, responsive IT support experience for customers. The team emphasizes quality, learning, and collaboration.