IT Communications Specialist IV: Clear IT Updates & Training

dawarconsulting; Milpitas (CA); On-site; USD 83,000 - 103,000; Full time

Benefits offered by this job

Medical benefits

Paid Sick leave

401K

Job summary

Our client in Milpitas, CA is seeking an IT Communications Specialist to create clear, user-friendly IT communications and training materials. You will translate technical information into end-user content and support IT initiatives, system updates, and enterprise projects.

Responsibilities include publishing on internal platforms like SharePoint, developing guides, FAQs, and newsletters, and assisting with basic graphics and HTML-related communications.

Qualifications

• Experience in user-facing content writing and communication.
• Hands-on experience developing training materials, user guides, or instructional documentation.
• Excellent written communication skills with the ability to simplify complex information.

Responsibilities

• Create user-facing IT communications for system launches, updates, maintenance, and new initiatives.
• Develop training materials, user guides, support articles, FAQs, and instructional content.
• Write executive and management communications aligned with internal communication standards.
• Simplify technical information into clear, concise, user-friendly messaging.
• Create and maintain communication templates and support urgent IT incident notifications.
• Publish and distribute communications through SharePoint, Populo, and other internal platforms.
• Support basic graphic design, image editing, and HTML-related communication needs.

Skills

Content writing

Training materials

Clear communication

Internal communications

Tools

SharePoint

HTML

Photoshop

Email distribution tools

Job description

Our client in Milpitas, CA is seeking an IT Communications Specialist to create clear, user-friendly IT communications and training materials. You will translate technical information into end-user content and support IT initiatives, system updates, and enterprise projects.

Responsibilities include publishing on internal platforms like SharePoint, developing guides, FAQs, and newsletters, and assisting with basic graphics and HTML-related communications.