IT Business Systems Analyst I

County of Riverside; Riverside (CA); On-site; USD 70,000 - 100,000; Full time

Job summary

The County of Riverside's Auditor-Controller's Office seeks an IT Business Systems Analyst I assigned to Riverside. The role will support critical operating systems and drive modernization efforts, including maintenance of internal applications such as Aumentum and Workiva, and oversight of the AWS environment.

The analyst will work with accounting and administration teams to ensure system reliability, efficiency, and alignment with business needs.

Qualifications

• Experience in systems analysis and design of business processes.
• Ability to develop user requirements from end-user input.
• Familiarity with IT hardware, software, and vendor coordination.

Responsibilities

• Conduct systems analysis and design of business processes involving evaluation of current and proposed information systems.
• Develop and document user requirements from end-user input for new and existing systems and processes.
• Coordinate with vendors and internal IT teams on project issues and status; support testing and implementation.

Skills

Systems analysis

Data gathering

Problem solving

Communication

Education

60 college units or equivalent

Tools

Aumentum

Workiva

AWS

Job description

The County of Riverside's Auditor-Controller's Office (ACO) seeks a IT Business Systems Analyst I who will be assigned to their location in Riverside.

The incumbent for this position will serve as the process and technical resource for ACO by supporting critical operating systems and advancements in the department, as well as assisting in technology modernization efforts. They will provide ongoing support, maintenance, and enhancement for internal applications such as Aumentum and Workiva; provide oversight of the AWS environment and the applications developed within it; work closely with accounting and administration teams to ensure system reliability, efficiency, and alignment with business needs; and troubleshoot application, software, and hardware issues. The selected incumbent will also coordinate with vendors and internal IT teams; provide and ensure system updates, releases, and integrations to support department operational goals; participate in system testing, requirements development, system process evaluations, and implementation of new or updated workflows. The IT Business Systems Analyst I will also be responsible for upholding compliance with state and federal requirements across supported systems.

The most competitive candidates will have experience with financial applications such as Aumentum or Workiva or other similar systems, experience with help desk for both hardware and software related issues, and experience maintaining both hardware and system updates.

Meet the Team!

The Riverside County Auditor-Controller is an independent, nonpartisan elected office established to provide accounting, audit, payroll, and property tax administration services to County government, cities, K-14.

• Conduct systems analysis and design of business processes involving evaluation of current and proposed information, business process flow, available and emerging technology hardware and software, and cost/benefits.


• Develop and document user requirements from end-user input for new and existing systems, business processes, and applications.


• Select and recommend software or hardware based on systems analysis, evaluation of product and vendors.


• Create requests for proposal (RFPs) or requirement specifications and evaluate proposal submissions.


• Implement new or modified processes and systems by performing design, application development, installation and testing.


• Modify software; customize business applications and interfaces.


• Coordinate and communicate with end users, management, staff, and vendors on project issues and status.


• Develop project work plans and schedules, and monitor project resources including staff time, vendor work, and finances.


• Prepare project documents, requirements, reports, feasibility studies, cost/benefit analysis, and quality assurance and control standards.


• Maintain, support, and administer software applications.


• Provide customer support, training, and problem analysis for software applications.

OPTION I

Education: Completion of 30 semester or 45 quarter units from an accredited college or university, preferably with coursework in computer science, computer information systems, data processing, information management, or a related field to the assignment.

OPTION II

Experience: One year of IT job-related experience with the County of Riverside or its equivalent.

ALL OPTIONS

Knowledge of: The principles, methods, and techniques used in the course of work for the IT Business Systems Analyst series; principles and techniques applied to IT devices, applications and systems; principles of organization and administration; principles of documentation and recordkeeping, storage and retrieval is preferred.

Ability to: Gather and analyze data, reason logically, draw valid conclusions and make appropriate recommendations; resolve technical problems and innovate more efficient use of IT resources; perform systems analysis work and problem solving; interpret and follow written and oral instructions; prepare concise reports and documents; establish and maintain effective working relationships with staff, customers, other employees, and the public; communicate effectively with people at all organizational levels.

Preferred IT-Related Skills: Systems analysis theory, processes and techniques; project spec development; application design; writing and modifying technical and user documentation; data modeling techniques; prepare flow process diagrams and other design graphics; application of industry or County standards and conventions for systems analysis and quality assurance; installation, testing and migration process and techniques; quality and version control processes; use of packaged or off-the-shelf and third party application software including office automation tools; internal consulting with clients at various levels of the organization; writing code and scripts; writing process descriptions; work with client server environments.

For questions regarding this recruitment

Please Contact Joshua Roberts at 951-955-2548 or at [e-mail] with any questions regarding this recruitment.

Please allow 1-2 business days for a response to general inquires.