IT Business Systems Analyst I

County of Riverside; California; On-site; USD 60,000 - 80,000; Full time

Job summary

The County of Riverside is seeking an IT Business Systems Analyst I for the Auditor-Controller’s Office in Riverside. The role focuses on supporting critical operating systems, modernizing technology, and ensuring system reliability across financial applications such as Aumentum and Workiva.

The candidate will work with accounting and admin teams, coordinate with vendors, and assist in testing and implementation.

Qualifications

• Experience with financial applications such as Aumentum or Workiva.
• Experience with help desk for hardware and software issues.
• Experience maintaining hardware and system updates.

Responsibilities

• Conduct systems analysis and design of business processes involving evaluation of current and proposed information, business process flow, available and emerging technology hardware and software, and cost/benefits.
• Develop and document user requirements from end-user input for new and existing systems, business processes, and applications.
• Coordinate and communicate with end users, management, staff, and vendors on project issues and status.
• Develop project work plans and schedules, and monitor project resources including staff time, vendor work, and finances.
• Prepare project documents, requirements, reports, feasibility studies, cost/benefit analysis, and quality assurance and control standards.
• Maintain, support, and administer software applications.

Skills

Systems analysis

Requirements gathering

Vendor coordination

Troubleshooting

AWS

Aumentum

Workiva

Help desk

Hardware updates

Education

30 semester or 45 quarter units

1 year IT-related experience

Tools

Aumentum

Workiva

AWS environment

Job description

About The Position

The County of Riverside's Auditor-Controller's Office (ACO) seeks a IT Business Systems Analyst I who will be assigned to their location in Riverside.

The incumbent for this position will serve as the process and technical resource for ACO by supporting critical operating systems and advancements in the department, as well as assisting in technology modernization efforts. They will provide ongoing support, maintenance, and enhancement for internal applications such as Aumentum and Workiva; provide oversight of the AWS environment and the applications developed within it; work closely with accounting and administration teams to ensure system reliability, efficiency, and alignment with business needs; and troubleshoot application, software, and hardware issues. The selected incumbent will also coordinate with vendors and internal IT teams; provide and ensure system updates, releases, and integrations to support department operational goals; participate in system testing, requirements development, system process evaluations, and implementation of new or updated workflows. The IT Business Systems Analyst I will also be responsible for upholding compliance with state and federal requirements across supported systems.

The most competitive candidates will have experience with financial applications such as Aumentum or Workiva or other similar systems, experience with help desk for both hardware and software related issues, and experience maintaining both hardware and system updates.

Meet the Team!

The Riverside County Auditor-Controller is an independent, nonpartisan elected office established to provide accounting, audit, payroll, and property tax administration services to County government, cities, K-14.

Examples Of Essential Duties

• Conduct systems analysis and design of business processes involving evaluation of current and proposed information, business process flow, available and emerging technology hardware and software, and cost/benefits.
• Develop and document user requirements from end-user input for new and existing systems, business processes, and applications.
• Select and recommend software or hardware based on systems analysis, evaluation of product and vendors.
• Create requests for proposal (RFPs) or requirement specifications and evaluate proposal submissions.
• Implement new or modified processes and systems by performing design, application development, installation and testing.
• Modify software; customize business applications and interfaces.
• Coordinate and communicate with end users, management, staff, and vendors on project issues and status.
• Develop project work plans and schedules, and monitor project resources including staff time, vendor work, and finances.
• Prepare project documents, requirements, reports, feasibility studies, cost/benefit analysis, and quality assurance and control standards.
• Maintain, support, and administer software applications.
• Provide customer support, training, and problem analysis for software applications.

Minimum Qualifications

OPTION I

Education: Completion of 30 semester or 45 quarter units from an accredited college or university, preferably with coursework in computer science, computer information systems, data processing, information management, or a related field to the assignment.

OPTION II

Experience: One year of IT job-related experience with the County of Riverside or its equivalent.

ALL OPTIONS

Knowledge of: The principles, methods, and techniques used in the course of work for the IT Business Systems Analyst series; principles and techniques applied to IT devices, applications and systems; principles of organization and administration; principles of documentation and recordkeeping, storage and retrieval is preferred.

Ability to: Gather and analyze data, reason logically, draw valid conclusions and make appropriate recommendations; resolve technical problems and innovate more efficient use of IT resources; perform systems analysis work and problem solving; interpret and follow written and oral instructions; prepare concise reports and documents; establish and maintain effective working relationships with staff, customers, other employees, and the public; communicate effectively with people at all organizational levels.

Preferred IT-Related Skills: Systems analysis theory, processes and techniques; project spec development; application design; writing and modifying technical and user documentation; data modeling techniques; prepare flow process diagrams and other design graphics; application of industry or County standards and conventions for systems analysis and quality assurance; installation, testing and migration process and techniques; quality and version control processes; use of packaged or off-the-shelf and third party application software including office automation tools; internal consulting with clients at various levels of the organization; writing code and scripts; writing process descriptions; work with client server environments.

SUPPLEMENTAL INFORMATION

For questions regarding this recruitment

Please Contact Joshua Roberts at 951-955-2548 or at JoRoberts @rivco.org with any questions regarding this recruitment. Please allow 1-2 business days for a response to general inquires.

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APPLICATION INFORMATION

Veteran's Preference

The County has a Veterans Preference Policy applicable to new hires. To qualify, attach the required documents to your job application. Documents include a copy of your (or your spouse's) Member-4 Form DD-214 indicating dates of service. For spousal preference, and as applicable, the following documents: a copy of your marriage certificate, spouse's death certificate, a letter of spouse's disability and/or letter of service-related death (if available) from the U.S. Veteran's Administration. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans' preference. For complete details and documentation requirements, please review the Veterans Preference Policy, C-3 here: https://rivcocob.org/board-policies

Reasonable Accommodations

The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at: https://rc-hr.com/disability

Schedule, Overtime, Standby/On-Call, and Travel Obligations

The County of Riverside offers a variety of alternative work schedules, dependent upon department operations and needs. Certain assignments may involve overtime, standby/on-call shifts, and/or travel; however, scheduling, shift assignments, overtime work, standby/on-call duty, and travel obligations are subject to management approval, operational needs, and/or may be modified or discontinued at any time. Applicants should contact the assigned recruiter for additional information regarding the schedule, overtime and standby/on-call expectations, and travel obligations.

Proof of Education

If using education to qualify or when requested by the recruiter, upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account at the time of application and before the closing date. Official or unofficial transcripts will be accepted.

If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services ( NACES ) or Association of International Credential Evaluators, Inc. ( AICE ).

Work Authorization Requirement

Applicants must be legally authorized to work in the United States at the time of application. The County of Riverside does not participate in visa sponsorship programs, including H1-B visas, and will not provide sponsorship for any employment-based visas.

Equal Opportunity Employer

The County of Riverside is an Equal Opportunity Employer. It is the policy of the County of Riverside to provide equal employment opportunities for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non-job-related factors.

Pre-Employment

All employment offers are contingent upon successful completion of pre-employment requirements including a criminal background investigation, which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from County employment). A pre-employment physical examination and background check may be required.

Probationary Period

As an Approved Local Merit System, all County of Riverside employees, except those serving "At Will," are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, County Resolution, or Salary Ordinance. Temporary and Per Diem employees serve at the pleasure of the agency/department head.

General Information

Current County of Riverside and/or current employees of the hiring department may receive priority consideration. Qualified candidates may be considered for future County vacancies.

Job postings may close without notice based on application volume. Submit your complete application by the recruitment close date; no late applications are accepted. Ensure all relevant experience/education is reflected on your application/resume, as a failure to demonstrate position requirements may disqualify applicants. A description of job duties directly copied from the job classification or job posting will not be considered.

If you are experiencing technical problems, you may contact the governmentjobs.com applicant support desk Monday through Friday, 6 am to 5 pm Pacific Time at [e-mail] or toll-free 1-855-524-5627.